What are the responsibilities and job description for the Credit Card Representative position at Qualfon?
Qualfon is a leading provider of customer management solutions, seeking highly motivated and skilled Credit Card Representatives to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients' members.
The ideal candidate will possess excellent communication skills, both verbal and written, and have the ability to work in a fast-paced environment. You will be required to field inbound communication from our clients' members regarding their credit card needs and provide timely resolutions to their inquiries.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development. Our team is committed to maintaining a positive and inclusive work environment, where every individual has the opportunity to thrive.
To succeed in this role, you will need to have:
- A minimum of 1 year of customer service experience
- Strong computer skills and the ability to learn new systems quickly
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
