What are the responsibilities and job description for the Customer Service Advisor position at Qualfon?
We are seeking highly skilled and motivated individuals to join our team as Customer Service Advisors. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients' members.
The ideal candidate will possess excellent communication skills, both verbal and written, and have the ability to work in a fast-paced environment. You will be required to field inbound communication from our clients' members regarding their credit card needs and provide timely resolutions to their inquiries.
As a valued member of our team, you will receive a competitive hourly rate, plus opportunities for bonuses and incentives. We also offer a comprehensive benefits package, including medical, dental, and vision insurance.
To succeed in this role, you will need to have:
- A minimum of 1 year of customer service experience
- Strong computer skills and the ability to learn new systems quickly
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
