Dental Office Coordinator

Job Description

Qualitas is looking for an experienced and excited Dental Office Receptionist to join the team of our practice in East Greenwich, RI. We are looking for a detail-oriented and motivated candidate that can help maintain a smooth-running office while offering the best patient care possible.

The Dental Office Receptionist plays a vital role in the efficient operation of the practice, handling a variety of administrative and customer service duties. The ideal candidate will be organized, proactive, and able to work in a fast-paced environment while maintaining a positive and welcoming atmosphere for patients and staff.

Responsibilities:

· Greet patients in a friendly and professional manner.

· Schedule appointments and maintain accurate records of patient visits.

· Verify patient insurance information and process claims.

· Work with insurance companies and patients to resolve billing issues.

· Answer phone calls, emails, and respond to patient inquiries in a timely manner.

· Maintain and update patient files in compliance with privacy and confidentiality guidelines.

· Handle billing, collections, and payment processing.

· Assist with inventory management, including ordering office and dental supplies.

· Coordinate with dental providers, staff, and patients to ensure a smooth flow of daily operations.

· Ensure the office environment remains clean, organized, and welcoming.

· Manage office correspondence, including appointment reminders and patient follow-up communications.

Supervise staff, including weekly time card approval.

· Perform other administrative duties as required.

Qualifications:

• Experience: Minimum of 3 years of dental office management experience. Experience in patient scheduling, billing, and insurance is highly preferred.
• Education: High school diploma or equivalent required. Additional dental or healthcare certifications are a plus.

Skills:

· Strong organizational skills

· Attention to detail

· Proficient in dental office software and scheduling systems

· Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff.

Job Type: Full-time

Schedule:

• Day shift
• No weekends

Ability to Commute:

• East Greenwich, RI 02818 (Required)

Work Location: In person