Director of Scientific and Technical Services

QualiTru is an industry leader in aseptic sampling solutions for dairy and liquid food processing. With a 40-year track record of innovation, we are expanding into new markets, including beverages, food, functional foods and biotechnology. Our commitment to food safety, quality assurance, and scientific integrity drives our mission to provide best-in-class solutions to customers worldwide.

We are seeking a highly experienced Director of Scientific and Technical Services to provide expert consultation, training, and industry engagement in support of our growing customer base. This individual will serve as a subject matter expert both internally and in the liquid food and beverage industry. Leveraging their operational and microbiological expertise, they will guide best practice development and implementation that ensure efficient production and delivery of safe, high-quality products. The role will also serve as the company’s liaison with professional and trade associations, represent QualiTru at industry conferences, and contribute to thought leadership through scientific blogs, white papers, and technical content.

This position is based in Oakdale, MN, and requires up to 25% travel for customer consultations, training sessions, and industry events.

Key Responsibilities

Technical Services & Customer Support

• Provide expert consultation on operational and microbiological quality assurance strategies and troubleshooting quality issues for customers.
• Deliver technical training to customers and internal teams on best practices in aseptic sampling and dairy/food processing quality management.
• Collect and analyze customer feedback to refine product offerings and improve service solutions.

Industry & Scientific Engagement

• Act as the primary liaison between QualiTru and professional/trade associations, fostering relationships and ensuring strong industry presence.
• Represent the company as a speaker at conferences, workshops, and industry panels.
• Interface with academic and research institutions conducting sponsored studies for QualiTru, ensuring alignment with strategic objectives
• Monitor industry and technology trends and evolving regulatory standards in food and dairy processing, advising the company on implications and opportunities.

Thought Leadership & Content Development

• Develop high-quality technical content, including white papers, blogs, case studies, and training materials, to support industry education and company marketing efforts.
• Collaborate with R&D, sales, and marketing teams to translate scientific and technical knowledge into customer-focused messaging and solutions.

Qualifications & Experience

• 10 years of industry experience in food and/or dairy processing, with a strong background in operating best practices and quality assurance and plant troubleshooting.
• Deep expertise in microbiological quality control, food safety, and aseptic sampling methodologies.
• Strong public speaking and presentation skills.
• Excellent written communication skills, with a proven ability to develop technical content for diverse audiences.
• Ability to collaborate cross-functionally and engage with customers, researchers, and industry leaders.

Preferred Qualification & Experience

• Master's degree or PhD in food science (Microbiology, Chemistry, or a related field.)
• Experience in monitoring and interpreting regulatory and industry trends to provide strategic insights.
• Experience in R&D or product development.

Why Join QualiTru?

• Opportunity to shape industry best practices and drive scientific advancements in food and dairy quality assurance.
• High-impact, visible role in a growing company expanding into new markets.
• Work alongside a passionate team dedicated to innovation and food safety.