Distribution Center Dock Clerk

WHAT YOU WILL BE ACCOUNTABLE FOR:

Expected schedule, Monday - Friday, 8:00 AM - 4:30 PM.

The Dock Clerk is responsible for managing all aspects of daily dock operations, including shipping and receiving. This role ensures accuracy and timeliness of all documents and transactions, as well as the loading and unloading of freight.

The Dock Clerk is responsible for overseeing, organizing, and scheduling the receiving, and shipping of materials in a warehouse setting. The Dock Clerk will ensure that all incoming and outgoing shipments are accurately tracked and documented. The role requires strong organizational, communication, unloading, loading and problem-solving skills.

The dock clerk works with carriers to schedule deliveries, and also works with the DC Ops team to prioritize which freight is processed and when, plus this role helps the Receiving Supervisor to schedule the appropriate amount of labor to keep within SLA requirements.

• Greet drivers and unload shipment.* [25%]
• Work with management to maintain organization of the dock while also working with carriers to schedule deliveries, all the while staying within dock capacity constraints. * [10%]
• Ensure all safety regulations, policies, and procedures are followed. * [10%]
• Enter truck information onto whiteboard in HighJump and audit for accuracy. Must make sure that FIFO takes place. * [10%]
• Work with IC to maintain accurate records of all BOL transactions. * [5%]
• Work with IC on any ASN, noncompliance issues. * [5%]
• Prioritize HOT shipments. * [5%]
• Load empty pallet trailer as needed and work with pallet vendor to schedule timely pick ups. * [5%]
• Monitor carrier damage, take photos, mark BOL, and submit Jira tickets to document the carrier damaged product so that Q is not charged for the carrier damaged products * [5%]
• Pick and pack outbound orders when volumes require other departments to help. [5%]
• Other tasks and responsibilities as assigned. [15%]

• Represents essential duties.

WHAT YOU NEED TO SUCCEED:

• REQUIRED QUALIFICATIONS:
  • High School diploma or GED
  • At least 1 year of experience in a DC/Warehouse environment.
  • Well versed in English for both verbal and written communication.
  • Organizational skills including both product and people
  • Time management
  • Computer proficiency with Office 365
  • Basic math and accounting skills
  • Equipment certification with warehouse equipment such a stand up forklifts
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment.
  • Ability to drive all equipment such as walking rider or sit down/stand up forklift
  • Desire to take initiative and drive continuous improvement in the position and the department.
• PREFERRED QUALIFICATIONS:
  • Previous experience driving the various equipment
  • Some Experience using High Jump WMS
  • Some experience with Inventory control or receiving in a Warehouse environment.
• OTHER RELATED CRITERIA
  • Physical Requirements
    • Ability to lift a minimum of 50 lbs occasionally.
    • Ability to lift 20 lbs overhead occasionally.
    • Ability to team lift up to 70 lbs occasionally.
    • Ability to stand and walk up to 8-10 hours per shift occasionally.
    • Frequent seizing, holding, grasping, turning, or otherwise working with the hand(s). It is often present when lifting involves the hands. Note: Fingers are involved only to the extent that they are an extension of the hand to hold or operate a tool such as tin snips or scissors.
    • Frequent touching, picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation.
    • Ability to perform work on a phone and computer extensively constantly
  • Working Hours
    • Ability to work extended hours, including nights and weekends, to support tasks when needed.
• Model QBP Core Values:
  • Act with integrity
  • Be a true partner
  • Create something special
  • Deliver greatness
  • Keep the customer first

Quality Bicycle Products is proud to be a certified B-Corp, committed to inclusion and diversity. We seek talent from all backgrounds to join our teams, and we encourage our employees to bring their authentic and best selves to work. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Quality Bicycle Products approaches pay in an ethical and transparent way. Pay ranges are assigned to a job based on market data from 3rd party salary benchmark data as well as balancing internal equity of other roles with similar levels of responsibility. Individual pay within the range can vary for several reasons including, but not limited to, skills, abilities, experience, tenure, performance, and available budget.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)