What are the responsibilities and job description for the Human Resources Supervisor position at Quality Custom Distribution?
Established in 2006 as a division of Golden State Foods, Quality Custom Distribution (QCD) provides custom distribution services to iconic customers throughout the United States. With approximately 3,000 associates, QCD is headquartered in Frisco, Texas, is values-based and provides over 17,000 deliveries a week from 25 Distribution Centers strategically located throughout the country. At QCD, it's all about our people. Our teams are creative, passionate and care about innovatively supporting our customers and developing our teams. Whatever you area of expertise, you can be part of a team that's proud of it's history and excited for our growth-filled future.
Drive your career forward: Get to know more about how this role makes a big impact on our teams, customers and future.
JOB SUMMARY: Supervises the day-to-day administration of human resources functions, record keeping, and special projects in a non-union environment. Ensures compliance with GSF, federal and state labor policies and procedures.
ESSENTIAL FUNCTIONS:
- Provides information and counseling to employees, including new employee orientation, benefits counseling, drug/alcohol testing, sexual harassment policies, company policies, payroll, etc. Posts federal and state rules and regulations (e.g., OSHA, DOT, etc.). In union facilities, assists in handling grievance issues. (45%)
- Supervises and coordinates the administration of human resources functions, including supervision of clerical support staff. (15%)
- Directs the maintenance of human resources materials, including personnel files, new hire forms, manuals, and other documents to ensure that files are current, confidential, complete, and in compliance with company and government regulations and deadlines. (15%)
- Disseminates human resources policies, procedures, and programs to ensure that all employees are well informed and work in compliance with policies and regulations. (5%)
- Provides guidance to managers and supervisors regarding implementation of human resources policies and procedures to ensure appropriate and fair human resources practices. (5%)
- Recruits and selects hourly and salaried employees by preparing and placing classified job advertisements, screening applications, testing and interviewing applicants, recommending applicants, and making job offers. (15%)
- Performs other related and assigned duties as necessary.
LEADERSHIP/MANAGEMENT RESPONSIBILITY
Supervises up to two clerical and human resources staff.
PERFORMANCE CATEGORIES
- Productivity/quality standards: accuracy, timeliness, and thoroughness
- Recruitment and selection of employees
- Teamwork within and across departments
- Communication
- Facilitation
- Professional attitude and demeanor
- Organization and attention to detail
- Project/assignment standards
- Employee development to meet GSF’s projected near- and mid-term objectives
- Recruitment and retention of workforce to meet GSF’s diversity objectives
- Safety standards and procedures: employees
MINIMUM QUALIFICATIONS: Education and experience equivalent to:
Education/Certification:
Bachelor’s degree in business administration, human resources, or a related field from an accredited college or university
Experience:
3 to 6 years of work experience in general human resources, including supervisory experience
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
- Relevant safety policies, practices and procedures (E)
- General Human Resources policies and procedures (J)
- Labor laws and regulations (J)
- Employee relations concepts and generally accepted practices (J)
- Supervisory concepts and techniques (J)
- PC word processing/spreadsheet software (J)
- Benefits policies and procedures, including insurance, health care, employee retirement, etc. (J)
- Human resources computer systems (J)
- Government policies and regulations related to Human Resources programs (B)
Skill and ability to:
- Communicate and coordinate effectively with employees verbally and in writing
- Interact effectively with employees at all organizational levels
- Identify problems or irregularities for early resolution
- Prepare a variety of comprehensive administrative and technical documents and reports
- Prepare and deliver presentations to employees
- Train employees in Human Resources policies and procedures
- Travel via airplane and drive an automobile
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
- Act in accordance with GSF’s Values and Creed
