What are the responsibilities and job description for the Operations Support Associate position at Quality Custom Distribution?
About the Job
Key Responsibilities
Key Responsibilities
- Perform administrative and clerical tasks, including inventory records, freight rates, customer orders and reorders, shipments, and report generation.
- Coordinate and enter customer orders, arrange transportation, and resolve problems to meet customer service goals.
- Coordinate freight and delivery, reconciling daily shipments, scheduling pick-up/shipping appointment times, calculating freight figures, and verifying invoices.
- Prepare various daily and weekly statistical reports and logs for Operations, Warehouse, and Transportation.
- Assist in maintaining inventory levels to ensure customer satisfaction and operations goals are met.
- Provide support and assistance to the department collecting and distributing the mail, maintaining office supplies, developing and revising forms and operational procedures, entering data, and acting as backup receptionist.
