Project Manager

Job Summary:

The Project Manager position is responsible for the full lifecycle of a project - onboarding through completion. The Project Manager will work with c-suite leaders at community banks and credit unions to deploy financial systems (ATM/ITMs).

Essential Duties and Responsibilities:

Manage the all-inclusive lifecycle of multiple projects

Provide strategy and expertise in the implementation and completion of projects while the clients business needs and objectives

Communicate and coordinate with internal resources and third parties/vendors to ensure

professional execution of project deliverables

Assist in the definition of each projects scope and objectives that involves all relevant

internal stakeholders

Ensure that all projects are delivered within the outlined project timeframe.

Work to implement best practices across the project operations department

Manage and maintain the relationship with the client and relevant stakeholders.

Develop and maintain a detailed project plan to monitor and track progress

Review construction plans including hardware specifications to advise client and/or construction teams

Manage changes to the project scope, project schedule, resources, and project costs

Ensure resource availability for installations

Facilitate partnerships with regional rigging teams in deployment of systems and construction plans

Delegate project tasks to individuals based on strengths, skill sets, and experience levels

Develop sharable comprehensive project plans for clients as well as other staff members

Create and maintain comprehensive project documentation

Work cross-functionally to solve problems

Communicate efficiently with internal and external stakeholders

Continuously partner with members of the Professional Services team

Attend/participate in weekly or bi-weekly client calls and record notes

Become trained and certified in Smartsheet

Qualification/Competencies/Work Experience Requirements:

1 year of Project Management preferred

Solid organizational skills including attention to details and multitasking skills

Excellent written and verbal communication skills

Able to focus on and drive deadlines while communicating changes along the way

Able to quickly adapt to changes, communicate those changes, and execute projects accordingly.

Critical/Analytical Thinking and Problem-Solving Skills

Proven conflict resolution skills

Excellent client-facing and internal communication skills

Passion for providing an exception customer experience

Collaborator of high integrity

Preferred Education and Experience

• Bachelor's Degree in appropriate field of study or equivalent work experience
• MS Office Suite (Excel, Access, Word, PowerPoint, Teams) Required
• Experience with Project Management software (Smartsheets plus)
• Financial services experience is a plus

Work Conditions/Physical Requirements:

This position is both in office and remote and requires 40 hours of work per week, Monday to Friday from 8:00 a.m. to 5:00 p.m.

Travel - between 5-10%