What are the responsibilities and job description for the Parts and Service Supervisor position at Quality Equipment, LLC?
Key Responsibilities
- Coordinate service activities to maximize returns on investment and control expenses.
- Oversee safe work practices to achieve optimal efficiency and growth within the branch.
- Develop and maintain effective processes for scheduling service work, handling customer complaints, and executing repair orders.
- Lead technicians to meet customer experience goals and tech performance standards.
- Maintain accurate inventory control systems and promote parts sales through merchandising efforts.
