What are the responsibilities and job description for the Front Desk Associate position at Quality Inn and Suites at 34 the?
Overview
Quality inn and suites at 1400 34th street North
saint Petersburg Florida
We are seeking a dedicated and personable Front Desk Agent to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and ensuring a welcoming atmosphere. Your responsibilities will include managing guest check-ins and check-outs, handling inquiries, and maintaining efficient front desk operations. The ideal candidate will possess strong communication skills and a passion for hospitality.
Duties
- Greet and welcome guests upon arrival with a friendly demeanor.
- Manage the check-in and check-out processes efficiently.
- Handle guest inquiries, requests, and complaints with professionalism.
- Maintain accurate records of guest information and reservations.
- Provide information about hotel amenities, services, and local attractions.
- Assist in coordinating guest services to enhance their stay experience.
Experience
- Previous experience in a front desk or customer service role is preferred.
- Familiarity with hospitality management systems is a plus.
- Strong phone etiquette and communication skills are essential.
- Multilingual abilities are highly desirable to cater to diverse guests..
Job Types: Full-time, Part-time, Temporary, Contract, Internship
Pay: $14.50 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed
Ability to Commute:
- Saint Petersburg, FL 33713 (Required)
Work Location: In person
Job Types: Full-time, Part-time, Temporary, Seasonal
Pay: $14.50 - $16.00 per hour
Expected hours: 32 per week
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Overnight shift
Ability to Commute:
- Saint Petersburg, FL 33713 (Required)
Ability to Relocate:
- Saint Petersburg, FL 33713: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $16