What are the responsibilities and job description for the Front Desk Agent position at Quality Inn and Suites?
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
Job Type: Full-time
Schedule:
- 8 hour shift
- Night shift
- Weekends as needed
Ability to Commute:
- Maggie Valley, NC 28751 (Required)
Ability to Relocate:
- Maggie Valley, NC 28751: Relocate before starting work (Required)
Work Location: In person
