What are the responsibilities and job description for the Hotel Front Office Manager position at Quality Inn by Choice Hotels?
Quality Inn Downtown Detroit, MI is looking to add a Front Office Manager to our staff. We're seeking a positive, outgoing and highly self-motivated individual with the ability to offer an exceptional experience for the guests. Our property is 54 rooms, and newly renovated. Some responsibilites would include:
-overseeing the operations of the front desk and guest services at a hotel.
-monitor houskeeping.
-ensure smooth check-in and check-out processes.
-maintain high levels of customer satisfaction.
-supervise front desk staff.
-manage guest reservations, handle complaints or special requests, coordinating with housekeeping and other departments, and ensuring the hotel is running efficiently.
-coordinate supply orders and inventories
-coordinate staff schedules
-cover call offs as needed
Strong communication, leadership, and problem-solving skills are essential, as is a commitment to providing excellent guest experiences.
Job Type: Full-time
Pay: $43,266.00 - $45,216.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Every weekend
- Monday to Friday
- Morning shift
- Nights as needed
- On call
Ability to Commute:
- Detroit, MI 48207 (Required)
Ability to Relocate:
- Detroit, MI 48207: Relocate before starting work (Required)
Work Location: In person
Salary : $43,266 - $45,216
