What are the responsibilities and job description for the Front Office Associate - Downtown Detroit Hotel position at Red Dunn @ Trumbull & Porter Boutique Hotel?
APPLY HERE - DO NOT CALL HOTEL
Company Statement
Trumbull & Porter Boutique Hotel is dedicated to providing an exceptional hospitality experience in a unique and charming environment. We MUST be the cleanest and friendliest hotel in Detroit. Our mission is to create memorable stays for our guests through personalized service and attention to detail.
Summary
We are seeking an Office Assistant to join our team at Trumbull & Porter Boutique Hotel. This role is vital in supporting our front desk operations and ensuring that our guests receive the highest level of service during their stay. Located in a vibrant area, this position will contribute significantly to the overall guest experience.
Responsibilities
- Assist with front desk operations, including check-in and check-out processes.
- Manage phone systems to handle guest inquiries and reservations efficiently.
- Provide excellent guest relations by addressing concerns and requests promptly.
- Support hotel management with administrative tasks as needed.
- Maintain organized records of guest information and hotel operations.
- Collaborate with team members to enhance the overall guest experience.
- Assist in coordinating special events or services for guests.
Requirements
- Strong communication skills, both verbal and written.
- Ability to work well under pressure in a fast-paced environment.
- Bilingual or multilingual skills are a plus.
- Familiarity with phone systems and office software is advantageous.
If you are passionate about hospitality and eager to make a difference in guests' experiences, we invite you to apply today and become part of our dedicated team at Trumbull & Porter Boutique Hotel!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Application Question(s):
- Are there any days or times you can not work?
Ability to Commute:
- Detroit, MI 48216 (Required)
Work Location: In person
Salary : $15 - $16
