What are the responsibilities and job description for the Director of Housekeeping Services position at Quality Inn Colchester Burlington?
Job Overview
The Director of Housekeeping is responsible for overseeing all housekeeping operations within our establishment, ensuring the highest standards of cleanliness and guest satisfaction.
This leadership role requires a strong background in housekeeping management, with a focus on maintaining a clean and welcoming environment for guests.
The ideal candidate will have experience in hospitality settings, including hotels or similar facilities, and possess excellent organizational and communication skills.
Duties
- Lead, manage, and train, along with working side by side with the housekeeping team to ensure efficient operations and high-quality service.
- Develop and implement cleaning protocols and standards to maintain cleanliness throughout the facility.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Train and mentor housekeeping staff on best practices in custodial care, floor care, and industrial cleaning techniques.
- Address guest concerns or complaints regarding cleanliness promptly and effectively.
- Monitor staff performance and provide feedback to promote professional development within the team.
Qualifications
- Proven experience in housekeeping management within the hospitality industry, preferably in hotels or large facilities.
- Strong knowledge of custodial practices, industrial cleaning methods, and floor care techniques.
- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
- Exceptional attention to detail with a commitment to maintaining high standards of cleanliness.
- Strong communication skills, both verbal and written, to interact effectively with guests and staff.
- Ability to work flexible hours, including weekends and holidays as needed.
- A proactive approach to problem-solving with strong organizational skills.
Join our team as the Director of Housekeeping where you can make a significant impact on guest satisfaction through exceptional cleanliness and service!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $20