What are the responsibilities and job description for the Hotel Front Desk Night Auditor (JC) position at Quality Inn Near Fort Riley?
Quality Inn of Junction city looking for a Guest Services Representative to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel.
This job is for Night Audit position (Preferably 11 pm - 7 am)
If you have previous hospitality experience and are familiar with hotel procedures, like bookings and check-in/check-out processes, Night audit, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.
Responsibilities Highlights:
- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Confirm check-in and check-out procedures, including reservations and financial transactions
- Promptly address guests’ requests
- Coordinate communication between guests and staff and follow up to ensure we resolve customer concerns
- Inform clients of our hotel services, including breakfast and dining options
- Promote all hotel amenities, conveniences and programs offered
- Assist with Laundry when needed
- Examine daily duties, tasks and check on progress
- Establish friendly relationships with regular hotel clients
COVID-19 considerations:
To keep our employees and guests safe, we have provided barriers at the front desk and supply gloves and masks to staff members. Hand Sanitizer stations.
If you are interested;
APPLY IN PERSON - APPLICATIONS ARE AVAILABLE AT THE FRONT DESK
Quality Inn, 305 East Chestnut, Junction City, KS
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Experience:
- Hotel: 1 year (Required)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Junction City, KS 66441 (Required)
Work Location: In person
Salary : $10 - $12