What are the responsibilities and job description for the Front Desk Receptionist position at Quality Inn & Suites?
Overview
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in creating a welcoming environment while managing various administrative tasks. The ideal candidate will possess excellent customer service skills and demonstrate professionalism in all interactions.
Duties
- Greet and assist visitors, ensuring a positive first impression of the organization.
- Manage incoming phone calls with proper phone etiquette, directing calls to the appropriate departments as needed.
- Provide exceptional customer support by addressing inquiries and resolving issues promptly.
- Perform data entry tasks, maintaining accurate records and files for office management.
- Proofread documents to ensure accuracy before distribution or filing.
- Maintain front desk operations, including managing office supplies and equipment.
- Assist with scheduling appointments and coordinating meetings as required.
- Ensure the front desk area is clean, organized, and welcoming at all times.
Experience
- Previous experience in a front desk or receptionist role is preferred but not mandatory.
- Strong customer service skills with a focus on client satisfaction.
- Proficiency in data entry and familiarity with office management systems.
- Excellent proofreading skills to ensure high-quality documentation.
- Knowledge of phone systems and effective phone etiquette is essential.
- Ability to multitask and manage time efficiently in a fast-paced environment.
If you are passionate about providing outstanding service and thrive in a dynamic office setting, we encourage you to apply for this exciting opportunity!
Job Types: Full-time, Part-time
Pay: $12.97 - $13.74 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Erlanger, KY 41018 (Required)
Ability to Relocate:
- Erlanger, KY 41018: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14
