What are the responsibilities and job description for the Front Desk Agent position at Quality Inn Taos?
Looking for Smiling front desk clerks! Must be reliable and have own transportation. MUST HAVE HOTEL EXPERIENCE!
Front desk clerks work at the front desk checking people in and out. They must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $14 - $16