What are the responsibilities and job description for the Operations Manager / Program Liaison position at Quality Innovation, Inc.?
Quality Innovation is responding to a proposal request for Programs Analyst / Training Coordinator
Job Title: Operations Manager / Program Liaison
Location: Alexadria, VA and Various Locations
Company Overview:
Quality Innovation, Inc. (QI) is an ISO 9001, 20000, and 27001 certified, CMMI Level 3 rated full-service provider with over 20 years of experience in the Federal, Military, and Commercial marketplaces. We specialize in delivering high-quality services that support military readiness, resilience, and overall well-being. We are currently seeking a highly skilled Operations Manager / Program Liaison to manage program operations, ensure effective collaboration with stakeholders, and lead high-level program coordination.
Job Overview:
The Operations Manager / Program Liaison will be responsible for overseeing and coordinating program operations while serving as a liaison between internal teams, external stakeholders, and clients. This position requires strong leadership, operational oversight, and the ability to provide executive-level briefings. The Operations Manager / Program Liaison will ensure program goals are met, resources are effectively allocated, and key milestones are achieved in a timely manner.
Key Responsibilities:
Quality Innovation, Inc. is an Equal Opportunity Employer and as such abides by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, gender identity or sexual orientation.
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Job Title: Operations Manager / Program Liaison
Location: Alexadria, VA and Various Locations
Company Overview:
Quality Innovation, Inc. (QI) is an ISO 9001, 20000, and 27001 certified, CMMI Level 3 rated full-service provider with over 20 years of experience in the Federal, Military, and Commercial marketplaces. We specialize in delivering high-quality services that support military readiness, resilience, and overall well-being. We are currently seeking a highly skilled Operations Manager / Program Liaison to manage program operations, ensure effective collaboration with stakeholders, and lead high-level program coordination.
Job Overview:
The Operations Manager / Program Liaison will be responsible for overseeing and coordinating program operations while serving as a liaison between internal teams, external stakeholders, and clients. This position requires strong leadership, operational oversight, and the ability to provide executive-level briefings. The Operations Manager / Program Liaison will ensure program goals are met, resources are effectively allocated, and key milestones are achieved in a timely manner.
Key Responsibilities:
- Program Coordination: Oversee daily operations of assigned programs, ensuring alignment with strategic objectives.
- Stakeholder Engagement: Serve as the primary point of contact between internal teams and external stakeholders, maintaining strong, positive relationships.
- Reporting & Monitoring: Track program performance, generate reports, and provide recommendations for process improvements.
- Leadership: Provide guidance and support to teams to ensure program success, conducting executive-level briefings and training.
- Training & Certification: Obtain Level 1 Master Resilience Trainer (MRT) certification within 3 months of employment and Level 2 MRT certification within 6 months of completing Level 1 certification.
- Education: Master’s Degree in a Social Science or related field, or a Bachelor’s Degree with five years of national-level practical experience in a relevant field.
- Experience: Proven experience in program management, leadership, and executive-level briefing to various audiences.
- Certification: Ability to obtain Level 1 Master Resilience Trainer (MRT) certification within 3 months of employment and Level 2 MRT certification within 6 months of completing Level 1.
Quality Innovation, Inc. is an Equal Opportunity Employer and as such abides by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, gender identity or sexual orientation.
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