What are the responsibilities and job description for the Customer Service Representative position at Quality Pest Control - Omaha?
Customer Service Representative - Join Our Team!
Now Hiring - Customer Service Representative
Are you a problem-solver with strong communication skills? Do you thrive in a fast-paced environment where client satisfaction is the top priority? Quality Pest Control is looking for a Customer Service Representative (CSR) to join our growing team!
Why Work With Us?
Quality Pest Control is a family-owned company that has been serving Omaha since 1995. We provide safe, effective, and environmentally responsible pest control solutions. Our culture is second to none-we work hard, but we also believe in creating a fun, collaborative environment where every team member feels valued. We foster a supportive workplace where you'll find encouragement, professional growth, and the opportunity to make a difference. At Quality Pest Control, we take pride in our work and the positive impact we have on our clients and community.
What You'll Do:
Answer client inquiries via phone, email, and chat with professionalism and accuracy.
Schedule pest control services and coordinate appointments efficiently.
Educate clients on pest control treatments, preparation steps, and follow-up care.
Resolve client concerns with a focus on problem-solving and customer satisfaction.
Communicate with technicians to ensure seamless service.
Maintain accurate client records and ensure timely follow-ups.
What We Offer:
Competitive Pay & Benefits
Paid Time Off & Paid Holidays
Health, Dental & Life Insurance
401(k) with Profit Sharing
Ongoing Training & Career Growth Opportunities
A positive and engaging work environment
What We're Looking For:
High school diploma or GED required
Customer service experience preferred (pest control experience is a plus!)
Strong communication & organizational skills
Ability to multitask in a fast-paced environment
A team-oriented, client-focused mindset
Apply Today!
If you're looking for a stable, rewarding career in a growing industry, we want to hear from you! Join our team at Quality Pest Control and make a real impact. Apply now!
