What are the responsibilities and job description for the Motorcycle Customer Service- MANDATORY DRUG TESTING position at Quality Plastics?
Company Overview
Quality Plastics is an innovative manufacturing firm specializing in plastics manufacturing since 1982. We have evolved from a small production facility serving the gaming industry to a versatile production house catering to various sectors including medical, automotive, culinary, and law enforcement.
Summary
MUST HAVE KNOWLEDGE OF AFTERMARKET MOTORCYCLE PARTS ON RESUME
Responsibilities
As a Customer Service Representative at Quality Plastics, you will be the first point of contact for our clients. Your role is vital in ensuring customer satisfaction by addressing inquiries and providing support related to our diverse product offerings. Join us in our mission to deliver exceptional service and quality.
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide detailed information about our products and services to assist customers effectively.
- Resolve customer complaints and issues with professionalism and efficiency.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with production teams to ensure timely fulfillment of orders.
- Gather customer feedback to improve service quality and product offerings.
Requirements
- Proven experience in customer service or related field is preferred.
- Strong communication skills, both verbal and written.
- Ability to handle difficult situations with patience and professionalism.
- Familiarity with manufacturing processes is a plus but not required.
- Excellent organizational skills and attention to detail.
If you are passionate about providing outstanding customer service and want to be part of an innovative team at Quality Plastics, we encourage you to apply today!
Job Type: Full-time
Pay: $17.00 - $19.88 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $17 - $20