What are the responsibilities and job description for the Operations Associate position at Quality Plumbing and Drain?
Job Summary
We are seeking a dedicated and detail-oriented Operations Associate to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our daily activities, contributing to the overall efficiency and effectiveness of our organization. This position requires a proactive individual who can manage tasks efficiently while maintaining a high standard of quality.
Duties
- Assist in coordinating daily operational activities to ensure seamless workflow.
- Calling previous customers to re-enroll with our services
- Monitor inventory levels and assist with ordering supplies as needed.
- Collaborate with various departments to support project execution and operational goals.
- Maintain accurate records of operations, including data entry and reporting.
- Identify areas for process improvement and recommend solutions.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Support training initiatives for new team members on operational procedures.
Experience
- Previous experience in an operations or administrative role is preferred but not required.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficient in using office software applications such as Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication skills, both verbal and written.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A proactive approach to problem-solving with strong attention to detail.
We welcome candidates who are eager to learn and grow within our organization. If you are passionate about operations and looking for an opportunity to make an impact, we encourage you to apply.
Job Type: Full-time
Pay: $16.19 - $18.72 per hour
Expected hours: 38 – 42 per week
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
Ability to Commute:
- Battle Creek, MI 49015 (Required)
Ability to Relocate:
- Battle Creek, MI 49015: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19