What are the responsibilities and job description for the Service Manager - Electrical position at Quality Service Company?
Quality Service Company, LLC is a locally owned and operated HVAC company in Florence SC.
Our Mission Statement is, "Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity." We believe in always doing the right thing for our customers and our employees. We believe in having pride in the products we provide, that teamwork is the source of our strength, and in upholding the highest level of confidentiality for our customers.
Position Summary: To manage the electrical service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. Responsible for making sure that all service techs are properly trained. The Service Manager is expected to handle all aspects of the service department and to ensure its continued profitability and growth.
Work Hours: Mon- Fri 7:00 a.m. to 4:00 p.m.
Pay: Depends on Experience
Shop Location: Florence, SC
Why Choose Quality?
Our Mission Statement is, "Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity." We believe in always doing the right thing for our customers and our employees. We believe in having pride in the products we provide, that teamwork is the source of our strength, and in upholding the highest level of confidentiality for our customers.
Position Summary: To manage the electrical service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. Responsible for making sure that all service techs are properly trained. The Service Manager is expected to handle all aspects of the service department and to ensure its continued profitability and growth.
Work Hours: Mon- Fri 7:00 a.m. to 4:00 p.m.
Pay: Depends on Experience
Shop Location: Florence, SC
Why Choose Quality?
- Health Plan
- Paid Time Off
- 7 paid holidays per year
- 401k (after 1 year)
- Life Insurance
- Company Uniform.
- Valid driver's license and insurable driving record
- Pass a drug and background check
- 3 years' experience in the Electrical field - both service and new construction preferred
- Able to communicate clearly in English both verbally and in writing
- Service Titan experienced required.
- Management experience in a trade industry. Electrical Preferred.
- Exceptional communication and customer service skills
- Familiarity will all applicable codes preferred
- Ability to read business reports and translate information into actionable items
- Strong leadership and training abilities
- Proficient in Microsoft Office products
- NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***
