What are the responsibilities and job description for the Support - Front Office Equity & Credit position at QUANTEAM - North America (RAINBOW PARTNERS Group)?
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.
Mission Context:
As part of the strengthening of its Front Office IT team, our client, a major American investment bank, is looking for a consultant to provide application support for several critical tools used by Equity traders and sales teams, with a focus on derivatives and structured products.
Responsibilities:
- Provide Level 1 and 2 application support to the Credit & Equity Front Office (Derivatives and Structured Products)
- Act as a direct point of contact for traders, sales, market makers, and risk teams
- Handle real-time incident resolution and manage business requests
- Investigate functional and technical issues, escalating to development teams when necessary
- Follow up on deployments in production environments
- Develop and improve tools for monitoring and automation of recurring tasks
- Document procedures, standard issues, and solutions
- Collaborate with development teams to continuously improve FO applications
Technical Environment:
- Languages / Scripting: SQL, Python, Shell, VBA
- Tools: Jira, ServiceNow
- Business Knowledge: Credit or Equity derivatives products, pricing, booking, valuation chains
Profile:
- 3 years of experience in Front Office application support within a trading environment focused on Equity Derivatives / Structured products or Credit
- Strong understanding of financial products: listed derivatives (options, futures), OTC (TRS, swaps), and structured products
- Excellent communication skills, service-oriented mindset, attention to detail, and ability to perform under pressure
- Autonomous and proactive with strong team spirit
Salary : $90,000 - $135,000
