Quality Assurance Manager

Job Type

Full-time

Description

Company Description

At Quantic BEI we believe safety and security are fundamental to the human experience.

With over 60 years of industry experience, Quantic BEI is the leading manufacturer of high precision sensors, optical encoders, two-axis optical scanners and accelerometers for mission critical systems. Critical missions call for advanced precision technology, and Quantic BEI has built a legacy of high-performance products that can withstand the most extreme environments. Headquartered in Maumelle, Arkansas, the company has perfected its craft and dutifully serves military and aerospace segments.

Job Description

The Quality Assurance Manager is accountable for all quality related activities for the company. Acts as delegated Quality Manager and ensure compliance with AS9100/9001, drives continuous improvement initiatives, and foster a culture of Quality across all manufacturing processes. Ensures that products, materials, and services provided to customers meet Program and contractual requirements. This role requires a hands-on leader who can balance strategic quality initiatives with day-to-day operational support.

Responsibilities & Tasks

• Establish, implement, and maintain a Management System that meets the standards of ISO9001, AS9100.
• Maintain registration of ISO9001 and AS9100.
• Work with Vice President Operations & site leadership to establish and maintain the company’s Quality Policy and Objectives.
• Lead internal and external audits, including preparation, execution, and follow-up.
• Manage document control, ensuring all quality procedures, work instructions, fabrication procedures, and applicable records are
  
  

up to date.

• Develop and monitor quality KPI’s and implement corrective actions.
• Collaborate with Operations and Engineering to implement robust quality controls ensuring quality-free production.
• Lead root cause analysis (RCA) and corrective/preventive actions (CAPA) processes for nonconformances and customer
  
  

complaints.

• Manage First Article Inspections (FAI), incoming inspections, and in-process inspections for product conformance.
• Champion Lean, Six Sigma, and Continuous Improvement initiatives to enhance quality performance.
• Establish and maintain supplier quality requirements, including audits, qualification, and performance monitoring.
• Drive supplier corrective actions to ensure quality standards are met.
• Acts as the primary quality liaison for customers, ensuring timely resolutions of complaints and compliance with contractual
  
  

requirements.

• Coordinate 3rd party inspections (DCMA, GSI, CSI, etc.) in support of Operations delivery schedule.
• Lead and mentor the quality team, fostering professional growth and technical expertise.
• Train employees on quality policies AS9100 requirements, and best practices.
• Promote a culture of accountability and problem-solving throughout the organization.
  
  

Requirements

Qualifications, Skills, and Experience

• Bachelor’s degree in engineering or related discipline.
• 10 years of quality management experience in a manufacturing environment, preferable aerospace & defense.
• Strong knowledge of AS9100, ISO9001, and aerospace industry standards (Lead auditor preferred)
• Strong experience leading internal audits, CAPA, FAI, and supplier management.
• Proven track record of driving continuous improvement initiatives (Black Belt certification preferred)
• Excellent communication and leadership skills to collaborate cross-functionally.
• Ability to interpret engineering drawings and specifications (GD&T knowledge is a plus).
• Experience with Supplier and Customer interaction.
• Experience with QC Tools and QM Tools.