What are the responsibilities and job description for the Agent Desktop Lead position at Quantum Integrators?
Position - Agent Desktop Lead
Location - Atlanta, GA
Duration - 6 Months
Job Description:
- 10 overall years of experience
- 3 Years on Technology are listed below:
CES/CCAI, Dialogflow CX, Agent Assist, Insights, virtual agent built, CCaaS, CCAIP, Agant
desktop, Webhooks
Key Responsibilities:
- Design and implement the agent desktop environment, leveraging Google's agent desktop tools.
- Select and configure agent desktop tools and applications.
- Optimize the agent desktop for efficiency and productivity.
- Provide training and support to agents."""