What are the responsibilities and job description for the Dialog Flow Developer position at Quantum Integrators?
Position - Dialog Flow Developer
Location - Atlanta, GA
Duration - Long Term
Job Description
Sr. Technical Analyst to join our successful Contact Center Applications team in Atlanta, GA.
Job Overview:
- Should should have 10 years of experience in total in application development and atleast 2 -3 years of experience in Contact Center space preferably chatbot
- Candidate should have strong knowledge of Node.js
- Should have atleast 2 years of hands on experience on GCP
- Should have hands on experience atleast of 2 years in Google DFCX and integrating DFCX agent with Cloud runs
- Better to have knowledge of UJET & Google DFCX integration
- Configure and optimize UJET systems to meet business requirements
- Troubleshoot and resolve issues related to UJET configurations, integrations, and workflows
- Experience in CI/CD is required
- Should be able to coordinate with multiple SI partners and other teams in Cox
- 1Should be able to follow Agile Scrum cadence and have Jira knowledge He’s backed off the UJET requirements.
