Food Runner/Server

Overview
At Flathead Lake Lodge (FLL) in Bigfork, Montana we are opening a new seasonal restaurant open to the public from Dec 5th-March 29th, Quarter Circle, Wednesday-Saturday. Our restaurant this year will be serving Spanish-inspired food and drinks.

We are seeking a dedicated front of house employee to server a both a food runner/busser and server to join our lively, family-oriented, F&B team. These roles play are crucial in ensuring an exceptional dining experience. This position requires a keen attention to detail, excellent communication skills, and a passion for customer service within a fast-paced environment.

Position: Food Runner/Busser/Server

• Part-time; Wednesday-Saturday Availability
• Hourly Wage plus tip-pool share
• Attire: Black dress shirt (provided), black belt, black non-slip dress shoes, black dress pants, black apron (provided)
• Start Date: February 5th, 2025
• End Date: April 4th, 2025
• Meals: Family meals provided before every shift.
• Shift Times: 3:30/4:30pm-9:30pm
• Restaurant Hours: 5pm-9pm

Duties

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations; fun, willing, durable, effective, genuine, and selfless.
• Deliver food orders from the kitchen to customers in a timely, efficient and accurate manner.
• Ensure all food items are presented neatly and correctly.
• Communicate with kitchen and head servers to ensure accurate and prompt delivery of orders.
• Assist with kitchen duties as needed, including preparation and plating
• Clear tables of dirty dishes, glassware, and utensils after guests leave.
• Clean and reset tables for the next guests, ensuring they are properly sanitized.
• Refill water glasses and provide guests with additional utensils, napkins, or condiments as needed.
• Maintain cleanliness in the dining area, including floors and restrooms.
• Assist with the setup and breakdown of dining areas before and after service.
• Ensure compliance with health and safety regulations.
• Provide excellent customer service and address any guest needs or concerns promptly.
• Work collaboratively with the restaurant team to ensure efficient service.
• Assist with other duties as needed to ensure smooth restaurant operations.
• Works with Front of House Manager to relay the best service possible while meeting the guests’ dining needs
• Works with Front of House Manager to execute desired service style for restaurant, bar, and lounge.
• Responsible for portraying a first-class service and hospitality experience in a genuine western setting while adhering to restaurant dress code policies
• Conducts hourly scheduled bathroom checks and maintenance while cleaning and restocking as necessary.
• Helps with maintenance of sidewalks and entryways such as clearing, shoveling snow, and salting.
• Perform comprehensive cleaning tasks (i.e., taking out the garbage, mopping, sweeping, dishes, etc.) in the restaurant, bar, and lounge
• Assists in all laundry operations, including sorting, washing, drying, folding, and organizing laundry items while maintaining high standards of cleanliness and hygiene.
• Adheres to given fine dining dress code policy, cleanliness, and professional presentation.
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Front of House Manager and Executive Chef.

Experience- Not required, but taken into consideration

• Previous experience in food service or culinary roles is preferred but not required.
• Experience with bussing and banquet services is a plus.
• Strong customer service skills with the ability to work well under pressure.
• Ability to communicate effectively with team members and guests.
• A positive attitude and willingness to help others in a team-oriented environment.

Join us in creating memorable dining experiences for our guests while developing your skills in the culinary field while working in a fun, fast paced environment. We will provide family meals before every service.

Job Types: Part-time, Seasonal

Pay: $15.00 - $17.00 per hour

Expected hours: 25 – 27 per week

Shift:

• Evening shift

Work Location: In person

Salary : $15 - $17