What are the responsibilities and job description for the Front Desk Guest Service Representative position at Quarterdeck Resort?
About the Organization
Welcome to Leisure Hotels and Resorts!
Our employees build relationships based on respect, hard work, and having fun. We strive to do our best every day. Grit, grace, and growth. That's what we're all about!
Get ready to become a member of the best team in the hospitality business! We are glad that you're here.
Open Date
3 / 1 / 2024
Division
Quarterdeck Resort
Category
Room Department
Position
Guest Service Representative
Description
1. Enter work place at scheduled time in uniform ready to begin work. Properly clock in.
2. Ensure prescribed amount of cash is on hand by counting and recording count.
3. Ensure telephone service meets company standards. Telephone answered within three
rings, using proper script. Transfer calls properly, perform wake up calls, take message
politely and never give out a room number.
4. Properly check in and out guests.
5. Properly handle reservations.
6. Ensure property management computer procedures are correctly implemented.
7. Properly answer guests questions for directions or other needs.
8. Assist with laundry needing completion. Fold linen, dry linen and wash linen as needed.
9. Assist with cleanliness of lobby, corridors and elevator.
10. Other duties may be assigned.
Exempt / Non-Exempt
Non-Exempt
Full-Time / Part-Time
Full-Time and / or Part-Time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Shift
Various Shifts
Pay Range
None Specified
This position is currently accepting applications.