Ambitious Lead Stylist And Retail Boutique Manager

Location:

Queen Anna House of Fashion, 109 N 2nd St., Minneapolis, MN 55401, in the vibrant North Loop neighborhood

Employment Type:

W-2 employee, averaging 28-35 hours per week with rotating shifts

Salary:

$19-$22 per hour (based on experience and role)

Position Overview:

Are you a fashion-forward leader with a strategic mindset, a flair for style, and a passion for driving sales? As the Lead Stylist and Retail Boutique Manager at Queen Anna House of Fashion, you will be at the forefront of our boutique’s success, executing sales strategies, maintaining brand consistency, and leading a high-performing team. Your leadership will ensure that every client has an exceptional shopping experience and that our boutique thrives in the competitive fashion landscape.

This role offers you the unique opportunity to lead, inspire, and significantly impact our brand. You'll be the driving force behind our sales targets, client relationship building, and day-to-day operations, ensuring that everything aligns seamlessly with our brand’s identity and values.

Role Logistics:

• Type: Full-time employee position, with rotating shifts, 28-35 hours per week.
• Location: On-site at our boutique in Minneapolis, in the heart of the North Loop.
• Hours: Shifts cover store hours from 12 PM - 6 PM (Monday-Saturday) and 11 AM - 4 PM (Sunday). Flexibility for nights/weekends, busy seasons, holidays, and high retail traffic days is required.
• Compensation: $18-$20 per hour, based on experience and role, with opportunities for bonuses, paid leave, and additional performance incentives.
• Benefits: Ongoing style training, in-depth learning in small business operations, employee discounts, and the potential to earn additional incentives.

How to Apply:

1. Video Apply: Click {https://bit.ly/QARetailManager} to apply via video.
2. Email Your Application: After completing your video application, please email a cover letter stating that you have applied, along with your most updated professional resume, to contact@queenanna.co.
3. Selected candidates will be contacted for in-person interviews.

Key Responsibilities:

• Sales Leadership:
• Develop and implement sales strategies that align with Queen Anna’s objectives and drive store performance to exceed sales targets.
• Provide top-tier styling services by leading by example and fostering a team culture prioritizing client satisfaction and sales excellence.
• Monitor and analyze sales performance, providing coaching and actionable feedback to ensure your team consistently achieves its goals.
• Client Relationship Management:
• Build and maintain strong, lasting client relationships, delivering personalized and memorable shopping experiences that foster loyalty.
• Style clients confidently and understand their needs, budgets, and preferences to create resonate looks that encourage repeat business.
• Team Development and Management:
• Supervise, mentor, and inspire your stylists, ensuring they adhere to brand guidelines and consistently deliver on Queen Anna’s promise of exceptional service.
• Design and manage staff schedules that optimize business operations, and conduct regular performance evaluations with constructive feedback and development plans.
• Serve as the primary communication link between the team and the Store Owner, ensuring alignment with company goals and objectives.
• Operational Excellence:
• Oversee daily store operations, from inventory management to visual merchandising, maintaining impeccable store standards.
• Implement and enforce loss prevention practices and ensure the store is adequately stocked, collaborating with the Store Owner on operational needs.
• Ensure the store's physical space, including the interior and exterior, is always inviting and well-maintained, working closely with the Velo Landlord on upkeep.
• Event and Partnership Leadership:
• Lead the execution of in-store events and strategic partnerships that align with Queen Anna’s mission, focusing on driving sales and enhancing the client experience.

Skills and Qualities That Will Propel You to Success:

• Strategic Vision: You see the big picture and know how to execute strategies that drive business success while maintaining brand integrity.
• Sales Mastery: A proven track record in achieving and surpassing sales targets through exceptional client engagement and team leadership.
• Leadership Excellence: You are a natural leader, adept at coaching, motivating, and guiding a team to perform at their best consistently.
• Client-Centric Focus: A deep understanding of what clients need and how to build lasting, profitable relationships that keep them returning.
• Fashion Expertise: A passion for fashion and a sharp eye for trends, with the ability to translate that into successful styling and sales strategies.
• Operational Acumen: Extensive experience in managing retail operations, from inventory to visual merchandising, with a commitment to maintaining the highest standards.
• Problem-Solving Savvy: The ability to anticipate challenges and proactively develop solutions that keep operations running smoothly.
• Technological Proficiency: Comfortable with technology, including Notion, Slack, G-Suite, Apple products, and Canva, to streamline operations and communications.

Why Joining Queen Anna House of Fashion is a Game-Changer:

1. Impactful Leadership Role: As a key leader, you will shape the boutique’s success, driving sales and elevating the client experience while mentoring a team of stylists.
2. Growth Opportunities: Our focus on professional development means you’ll have access to ongoing training and the potential for career advancement within Queen Anna.
3. Rewarding Compensation:

• Bonuses and Paid Leave: Your performance will be rewarded with bonuses and paid leave.
• Commission Opportunities: After 60 days, you’ll have the opportunity to earn substantial commissions.
• Exclusive Discounts: Enjoy generous discounts on our collections, including pre-order opportunities and quarterly specials.

Compensation Structure

Base Pay:

• Hourly Wage:
• Starting at $18-$20 per hour, based on your experience and qualifications.
• Provides a stable income with significant potential to increase earnings through commissions.

Commission Opportunities (Effective after 90 days of training and successful performance review):

• Store-Wide Sales Commission:
• Base Commission:
• Earn 3% commission on total store sales, with the exact percentage linked to performance metrics such as exceeding monthly sales targets and upholding brand standards.
• Condition: Commissions are earned on sales that surpass a daily or weekly sales threshold (e.g., $1,000 in sales per day or $7,000 in sales per week).
• Team Performance Bonus:
• Earn an additional 2% commission on total sales if the team (comprising two or more in-store paid W-2 employees) meets or exceeds collective sales goals.
• Styling Services Commission:
• High-Value Client Commission:
• Earn an additional 3% commission on sales from personally styled clients who make significant purchases (e.g., over $1,000).
• Concierge Styling Commission:
• Receive a 3% commission on all appointment-based styling or concierge services clients book.

Focus on Client Engagement and Appointments:

Retail has slower periods, but we see these times as opportunities to deepen client relationships and boost personalized service.

• Client Outreach:
• During quieter times, take the initiative to reach out to key clients, offering them personalized styling services or inviting them to exclusive in-store appointments. This proactive approach not only keeps sales steady but strengthens your client relationships.
• Leverage your client book to schedule appointments that drive sales and earn you a 3% commission on all appointment-based sales under $1,000 and a 5% commission on all appointments booked over $1,000
• Building Your Client Base:
• Use slower periods to connect with existing clients and attract new ones through targeted outreach and exclusive offers. This ensures you’re setting up future sales opportunities and maintaining a steady income, even during quieter months.
• Appointment-Based Sales:
• Focusing on appointments provides a tailored shopping experience that increases the likelihood of significant purchases and repeat business. This strategy allows you to maximize your earnings potential while contributing to the boutique’s overall success.

Salary : $18 - $20