What are the responsibilities and job description for the Area Director of Corporate and Military/Government Markets - Hawaii position at Queen Kapiolani Hotel, Honolulu, Hawaii?
We are searching for a dynamic Area Director of Corporate and Military/Government Markets. This position is responsible for booking and achieving revenue goals for the markets assigned for all 3 Hawaii properties - Queen Kapiolani Hotel Waikiki Beach, Hyatt Place Waikiki Beach and Holiday Inn Express Waikiki.
Essential Job Functions:
- Direct responsibility for business development and execution of new contracts for assigned sales segments at Hawaii properties.
- Respond to new RFP’s within 24 hours for all assigned hotels through RFP Tool and/or direct from local contacts.
- Prepare to write business cases annually for branded hotel RFP season to uncover new corporate account opportunities.
- Be able to analyze Demand 360 (Corporate tool) to uncover comp set opportunities.
- Fully participate and represent assigned hotels in local military driven activities, board meetings, social functions and on base business functions.
- Participate in Brand calls, program’s, and initiatives.
- Engage with IHG and Hyatt Global Sales teams to promote hotel, solicit new RFP’s and uncover opportunities to increase room night volume from National Accounts.
- Meet and exceed Revenue and Sales Activity Goals for each hotel.
- Conduct site inspections and entertain key and potential customers on behalf of assigned hotels.
- Conduct outside sales calls, attend tradeshows and local industry events on behalf of assigned hotels.
- Develop and implement strategies to drive revenues from assigned segments based on need of the hotel.
- Leverage multi property sales role to attract new accounts and uncover new opportunities that benefit all assigned hotels.
- Integrate with each hotel team and needs of each hotel to maximize revenue and work within capabilities of the hotel operation.
- Streamline process and procedures as it relates to the execution of reservation process and guest experience of the BT and Military traveler and assigned hotels to establish consistency.
- Establish relationships among the military community to attract TLA business opportunities and continuous lead generation. Via Spouse groups, Social Media posts, volunteer work, and other military family based activities.
- Establish relationships with all on base lodging and off base privatized housing communities.
Key Leadership Skills:
- Establish trust
- Show adaptability
- Establish relationships
- Write effectively
- Listen attentively
- Promote collaboration/teamwork
Required Qualifications:
- Must have proven sales experience preferably in the hospitality industry in managing preferred Corporate and Government/Military markets
- Must have leadership qualities
- Uses all form of communication (verbal written, formal presentations and electronic) in a clear and concise way
- Must be able to organize time effectively
- Must have a valid driver’s license
- Must be able to get access to military bases
- Access to an automobile for outside sales calls
- Command of the English language, both written and verbal
- Able to sit, stand, walk, and climb stairs for extended periods of time/frequently in order to interact with clients and staff both inside and outside of hotel
- Must be able to work flexible and extended hours
The projected annual salary range for this position is $100,000 - $120,000 per year. Actual pay is based on several factors, including but not limited to the applicant’s qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new associates are frequently not at the top of the applicable salary range.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $100,000 - $120,000