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Patient Access Representative - Admitting (Big Island, Full-Time, 40)

Queen's Health System
Waimea, HI Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/7/2025

RESPONSIBILITIES

JOB SUMMARY / RESPONSIBILITIES :

  • Responsible for pre-registration, insurance verification, authorization, utilization of insurance benefits, and coordination of communication to clinical personnel and payment collection for inpatient and outpatient services.
  • Provides administrative support to ensure efficient day to day operations.

TYPICAL PHYSICAL DEMANDS :

  • Essential : finger dexterity, seeing, hearing, speaking, full range of body motion, manual and finger dexterity and eye-hand coordination
  • Continuous : sitting, frequent gripping of an object.
  • Frequent : walking, standing.
  • Occasional : lifts and carries items weighting maximum up to 30 pounds, reaching above, at and below shoulder level.
  • Operates (equipment) : computer, calculator, multi-line telephone, fax, printer, and other office / business type equipment.
  • TYPICAL WORKING CONDITIONS :

  • Not substantially subjected to adverse environmental conditions.
  • May be exposed to infectious and contagious diseases.
  • Subjected to many interruptions.
  • Occasionally subjected to irregular work hours.
  • MINIMUM QUALIFICATIONS :

    A. EDUCATION / CERTIFICATION AND LICENSURE :

  • High school diploma or equivalent education.
  • Ability to perform 7,200 adjusted keystrokes per hour.
  • B. EXPERIENCE :

  • One (1) year medical office, admissions, insurance billing, or customer service experience.
  • Experience to demonstrate the following :
  • o Good verbal and written communication skills in English.

    o Good interpersonal skills and telephone etiquette.

    o Knowledge and skills in use of general office equipment.

    o Ability to work under changing situations and interruptions.

    o Ability to maintain highly sensitive, confidential material.

  • Knowledge of medical terminology, third party payer regulations and financial requirements preferred.
  • Knowledge of Federal, State, and local collection regulations preferred.
  • Equal Opportunity Employer / Disability / Vet

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