Social Worker - CRED NYC

Join Our Team at Queens Community House (QCH)!

Queens Community House (QCH) is a dynamic, multi-service settlement house dedicated to improving the lives of individuals and families in Queens. Through a broad network of programs supporting Children and Youth, Adults and Families, and Older Adults, we empower our diverse community by providing tools and resources that foster personal growth, healthy relationships, and inclusive communities. Guided by a passion for social and economic justice, we embrace innovative leadership, modern best practices, and a commitment to enriching lives.

We are seeking a passionate and qualified Social Worker (MSW) to join our College and Career Services division and lead the Community Resources for Employment and Development (CRED NYC) trades training programs. This role is an opportunity to make a meaningful difference in the lives of participants aged 18-30, many of whom have been impacted by the justice system or live in high-crime communities. You’ll provide essential mental health services, guide participants through their occupational training, and support their personal growth as they work toward achieving their goals.

Key Responsibilities

• Provide individualized and group counseling to program participants, offering ongoing support to help them navigate skills training, personal challenges, and social service needs.
• Assess mental health needs and provide referrals to appropriate resources, including counseling and substance use support.
• Develop and implement case management strategies to improve retention, engagement, and personal development.
• Collaborate with community organizations, human services agencies, and criminal justice systems to support participants.
• Maintain accurate case files, track progress using Salesforce and other systems, and ensure regular follow-ups.
• Lead orientation for new participants and ensure timely completion of all intake assessments and paperwork.
• Facilitate leadership development activities, supporting participants in building their personal and professional skills.
• Submit monthly and quarterly reports, tracking participant progress toward their goals.
• Organize and lead cultural, political, and social events to enrich the program experience.

What We’re Looking For

• MSW (Master of Social Work)
• SIFI Certification (preferred)
• A minimum of 2 years of experience working with young adults or adult populations, particularly those facing challenges such as unemployment, justice involvement, or community barriers.
• A compassionate approach to understanding and addressing the needs of participants from diverse backgrounds.
• Strong ability to collaborate with community partners and build relationships across organizations.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Experience with virtual platforms (Zoom, Teams) for service delivery and proficient use of Microsoft and Google Suites.
• Ability to maintain confidentiality and exercise discretion in all situations.

What We Offer

• Competitive salary based on experience
• Comprehensive benefits package including:
  • Medical, Dental, Vision, and Life Insurance
  • Flexible Spending Accounts (FSA)
  • Paid Family Leave
  • 403b Retirement Plan
  • Up to 27 days of annual leave (17 days in the first year) and 12 sick days
  • Specified Federal Holidays off
  • Professional development, training, and networking opportunities

Additional Benefits:
QCH supplements New York State Paid Family Leave to ensure team members receive full pay during approved leave.

About Us
Queens Community House is an Equal Opportunity Employer (EEO), committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all races, genders, sexual orientations, backgrounds, and experiences. We are a mission-driven, passionate team that works tirelessly to enhance the lives of our vibrant community.

If you’re inspired by our mission and are ready to make a positive impact, we’d love to hear from you!