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Quality Practice Assistant I - Queen’s Clinically Integrated Physician Network (Full Time, Day) - 139059

Queens Health Systems
Honolulu, HI Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 3/18/2025

Job Details

Company

The Queen's Medical Center

Job ID

139059

Job Title

Quality Practice Assistant I - Queen’s Clinically Integrated Physician Network (Full Time, Day)

Full/Part Time

Full-Time

Location

*Queen's Medical Ctr-Honolulu

Standard Hours

40.00

Favorite Job

Regular/Temporary

Regular

Shift

Day

About Us

As a member of the Queen’s Clinically Integrated Physician Network (QCIPN), the quality practice assistant plays a key role in supporting the implementation of quality improvement and change initiatives for our providers.  You will work closely with providers, clinic managers, department coordinators, and various other team members, to improve performance for HEDIS and CMS Stars measures.  You will pull patient lists from various systems and review those lists with providers and their staff, applying insights from data towards improving patient care. The ideal candidate is mission-driven and has health care experience, preferably in a practice setting.  In this role, you will be able to further develop your excellent communication skills and your gift for developing trusting relationships.  Ideally, you will have experience in quality improvement and be comfortable working with EMR systems and data.  If you are willing to learn new things, are adaptable, enjoy fast paced dynamic environments, if you enjoy variety and working with an energetic, mission driven team, then this position would be a good fit for you. 

Responsibilities

I. JOB SUMMARY/RESPONSIBILITIES:

•  Monitors workflow and provides technical expertise to the Quality Practice Assistant (QPA) IIs.  Assists in ensuring that administrative functions and activities support quality improvement goals and objectives for the Queen’s Physician Organization (PO) and Medicare Shared Savings Program Accountable Care Organization (MSSP ACO), under the Queen’s Clinically Integrated Physician Network (QCIPN) umbrella. 

•  Coordinates quality improvement initiatives with Quality Practice Assistant (QPA) IIs for assigned practices.

•  Serves as a liaison between the QPA team and the various health system functions that support quality (i.e. clinical team services, and IT).

•  Performs duties of a QPA II.

II. TYPICAL PHYSICAL DEMANDS:

•  Continuous: lifting to ½ pound, seeing, hearing, speaking, grasping, fingering. 

•  Frequent to continuous: sitting, standing, walking, bending/stooping below waist level, squatting, twisting, reaching above, at and below shoulders, repetitive arm/hand motion, lifting up to 10 pounds. 

•  Occasional: kneeling, crouching, climbing, walking on uneven ground, horizontal lift/carry up to maximum of 50 pounds with assistance, floor to waist up to 35 pounds and pushing/pulling maximum weight of 50 pounds of force.

•  Operate computer and various office and medical equipment.

III. TYPICAL WORKING CONDITIONS:

•  Exposed to chemicals, blood/body fluids and communicable diseases. 

•  Work environment can be fast-paced and hectic.

•  Requires access to transportation as travel to off-site locations is involved.

IV. MINIMUM QUALIFICATIONS:

A.  EDUCATION/CERTIFICATION AND LICENSURE:

•  High School diploma or equivalent education.

•  Bachelor’s degree preferred.

•  Completion of training as a Medical Assistant preferred.

B.  EXPERIENCE:

•  Two (2) years healthcare experience, including experience with electronic health records, preferably in a physician practice setting.

•  Proficiency with Microsoft Office applications (i.e. Word, Excel, Outlook).

•  Depending upon area of assignment, the following experience may be preferred:

  o  Medical billing and/or coding

  o  Quality improvement

  o  Community health

•  Prior supervisory/leadership experience preferred.

Equal Employment Opportunity

Equal Opportunity Employer / Disability / Vet

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