Office Manager, MSB

Job Description

Job Description

SUMMARY : This comprehensive role requires a proactive, adaptable professional who can effectively support the operations and strategic objectives of the business school. The ideal candidate will have excellent organizational skills, a personable, customer service focused orientation, natural flexibility in handling day-to-day routines as well as unexpected or time-critical issues. The individual will be responsible for organizing and coordinating office duties to ensure operational effectiveness and efficiency. This role requires a skilled individual who can manage multiple tasks, support diverse teams, and contribute to a positive educational environment. This is a full-time, benefits eligible position that reports the Dean of the McColl School of Business.

This position is not exempt from the provisions of the Fair Labor Standards Act (FLSA) and is eligible to earn overtime pay for hours worked above 40 in a single work week. This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include :

• Serve as the primary administrative support person for the Dean of the School of Business
• Ensure optimal operations and provide support for all McColl School faculty and staff members
• Oversee the visitor experience to the office by ensuring a helpful, friendly, and welcoming experience
• Support event planning and implementation
• Maintain accurate records for faculty workload / overload, adjunct contracts, enrollments, faculty academic and professional engagement outcomes, and other data for compliance and / or accreditation purposes
• Complete requests for data retrieval related to faculty, enrollments, and budgets
• Support the development and verification of course offerings, creation of academic schedules for the McColl School, and collection of course syllabi
• Support the on boarding process for new faculty and staff
• Process requests for payments and reimbursements
• Maintain common areas, organize and prioritize tasks, handle correspondence, manage file and electronic record systems, and monitor inventory for supplies and equipment
• Support for the Dean as needed, including scheduling appointments, meetings, meeting minutes, and events; booking travel; maintaining file systems; overseeing all mailing; and updating contacts database and employee lists
• Maintain directories, meeting minutes, and records of activities related to McColl School of Business Advisory Boards, including the organization of meeting logistics and communications with board members
• Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage relationships with vendors and campus service providers, and coordinate food deliveries when requested
• Ability to operate and troubleshoot classroom and conference room technology
• Manage all inquiries related to the McColl School, providing timely responses, accurate answers, resources, referrals and / or solutions

Non-Essential Duties

Experience, Knowledge & Skills Preferred

Applications received by February 28, 2025 , will receive first consideration. Queens will continue to accept applications until the position is filled.

About Queens University of Charlotte

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement . Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership , Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Queens University of Charlotte aims to be a leading comprehensive university, distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity, equity, and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity, promote global understanding, encourage ethical living, and prepare individuals for purposeful and fulfilling lives. To this end, the University recruits talented faculty, staff, and students from across the United States and around the world. Queens encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live, learn, and work.

Queens works to provide an accessible living, learning, and working environment for current and prospective faculty, staff, and students and visitors to our campus. If there are accommodations, we can provide to make your application process more accessible, please contact the Director of Human Resources (hr@queens.edu, 704-337-2297). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process.

Benefits

Queens offers comprehensive benefits to eligible employees, including : medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.