Production Specialist

The Sarah Belk Gambrell Center for the Arts and Civic Engagement at Queens University of Charlotte welcomes students, faculty, and staff and the greater Charlotte community to gather, enjoy and explore the cultural arts. This state-of-the-art facility is a place to showcase artistic talent, from poetry readings to world-class concerts, guest lectures by thought leaders, to art exhibits in its 1,000-seat theatre, 150-seat recital hall and two galleries featuring rotating art exhibits by nationally prominent artists and students and faculty alike.

SUMMARY: The Production Specialist is a hands-on role that takes pride in maintaining the highest standards in production services to ensure that every event meets or exceeds expectations. Success in this role requires an ability to work well under pressure, meet deadlines, and keep organized notes for multiple events across campus. A proactive, patient, and adaptive approach and the ability to work collaboratively are essential. This full-time, benefits-eligible position contributes to the team that is committed to exemplary stewardship in the care, maintenance, and use of the Gambrell Center along with campus multimedia equipment for faculty, staff, special events, and rental services for Queens University.

This position reports to the Gambrell Center Technical Director and generally works 37.5 hours/week with a highly variable schedule that often includes early mornings, nights and/or weekends, given the nature of the position. This position is not exempt from provisions of the Fair Labor Standards Act (FLSA) and is eligible to earn overtime pay or compensatory time off for additional hours worked. This position is eligible for visa sponsorship.

Essential Duties and Responsibilities include:

• Experience and extensive practical knowledge of industry best practices installing, operating, and maintaining theatrical lighting, video, sound, and rigging equipment; experience reading and interpreting stage drawings, light, audio, and rigging plots; and knowledge of techniques of stage preparation and set builds for theatrical or related productions.
• Coordinate use of media equipment for faculty/staff/student events across campus.
• Perform routine maintenance on equipment and spaces, and coordinate repairs as needed.
• Conduct effective planning, organizing, resourcing, and executing large and small assignments through to completion. Communicate problems, opportunities, and creative solutions to the Technical Director.
• Enforce applicable university policies and safety codes to ensure safe event operations.
• Inventory supplies and ensures appropriate restocking ahead of need.
• Valid, unrestricted U.S. driver’s license or ability to obtain one before beginning work; required to travel between Queens’ main campus, Sports Complex, and other venues.

Non-Essential Duties

• Other duties and special projects may be assigned to meet department and/or university needs.
• Perform stewardship duties within the Gambrell Center and other locations to ensure Queens is consistently represented in the best possible light.

Experience, Knowledge and Skills Required

• With or without assistance the ability to safely perform duties that require climbing stairs and ladders, going up in genie lifts, bending and twisting, lifting up to 75 pounds and working safely at various heights.
• Must be able to identify auditory or visual difficulties before and during events/productions and arrive at a logical course of action.
• Excellent communication skills and ability to interact effectively with university and community groups, patrons, and volunteers while maintaining confidentiality of university information.
• Apply excellent organization and follow-up / follow-through skills to ensure objectives are met within established timeframes along with the attention to detail in producing error-free results.
• Ability to thrive in a fast-paced environment and to effectively prioritize assignments to meet given deadlines.
• Strong team player and positive approach to work and challenges. Work effectively independently and as a member of a team.
• Computer proficiency in Microsoft Office, Mac OSX, Photoshop, video editing, and CAD Software experience preferred.
• Two or more years’ paid experience working in a similar capacity, or a combination of education and relevant experience. Bachelor’s degree preferred.

Applications received by March 7, 2025, will receive first consideration. Queens will continue to accept applications until the position is filled.

About Queens University of Charlotte

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Queens University of Charlotte aims to be a leading comprehensive university, distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity, equity, and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity, promote global understanding, encourage ethical living, and prepare individuals for purposeful and fulfilling lives. To this end, the University recruits talented faculty, staff, and students from across the United States and around the world. Queens encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live, learn, and work.

Queens works to provide an accessible living, learning, and working environment for current and prospective faculty, staff, and students and visitors to our campus. If there are accommodations, we can provide to make your application process more accessible, please contact the Director of Human Resources (hr@queens.edu, 704-337-2297). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process.

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.