What are the responsibilities and job description for the Banking Industry Fraud Detection Expert position at Queensborough National Bank and Trust Co.?
About the Role
The Payments Fraud Manager will play a vital role in supporting the bank's fraud monitoring program, assisting with implementation and management of debit card fraud tools.
Key Accountabilities:
- Conduct research on external fraud trends to identify potential risks to the bank.
- Analyze data to optimize bank fraud losses and improve overall performance.
- Develop and implement effective fraud monitoring and case management strategies.
- Work closely with the bank's EFT processor to monitor daily alerts and potential unusual activity.
- Collaborate with the EFT fraud provider to communicate fraud prevention rule design requests.
- Monitor and optimize the bank's custom fraud ruleset.
- Participate in quarterly MasterCard Threat Scan fraud rule testing.
- Identify and implement changes to improve fraud monitoring systems, processes, and strategies.
- Supervise department staff and outstanding card dispute workflows.
- Monitor monthly debit card fraud losses.
Working Conditions:
- Office-based with regular interactions with colleagues and stakeholders.
- Occasional travel may be required for training and meetings.
