What are the responsibilities and job description for the Fraud Loss Mitigation Expert position at Queensborough National Bank and Trust Co.?
Job Overview
The Payments Fraud Manager role involves overseeing fraud detection, mitigation, and recovery strategies. This includes implementing changes related to fraud monitoring systems, processes, and fraud strategies. The role also requires supervising department staff and outstanding card dispute workflows to ensure time-sensitive functions meet department standards and compliance requirements.
Responsibilities
- Fraud System Optimization: Actively monitor the bank's custom fraud ruleset for performance and optimization.
- MasterCard Threat Scan: Participate in quarterly MasterCard Threat Scan fraud rule testing to minimize gaps in fraud performance.
- Faster Payment Initiatives: Work with bank fraud tools to mitigate losses from faster payment initiatives.
Maintaining a working knowledge of the bank's policies and procedures is essential for this role.