What are the responsibilities and job description for the CIF Specialist position at Queensborough National Bank and Trust?
Essential Functions
- Review new customer information for completeness and accuracy; track exceptions tothe customer identification policy, TIN compliance and missing CIF information.
- Identify, log and communicate CIF exceptions for follow up.
- Ensure compliance with various IRS and state regulations.
- Communicate with Customer Service Representatives and Managers and respond toquestions regarding required identification and CIF procedures.
- Comply with all corporate policies, procedures, and banking regulations.
- Review Bankway for accurate names, relationships, and CIF requirements.
- Consult with Branch Managers and CSR’s with questions for CIF information neededbefore a person can open an account.
- Review Daily Report for Address changes or updates; check for proper signatures whenrequired.
- Check for accuracy and correct information on update forms before moving forward with the workflow.
- Perform other duties as assigned.
Experience
Preferred- Previous customer service experience
- Proficient use of Microsoft Office applications;
- Experience with core banking software and other banking products, Bankway and ImageCenter preferred;
- Familiarity with the Patriot Act as it relates to the banking industry.
Education
Required- High School or better in General Studies
- Bachelors or better in Finance or related field
Skills
Preferred- Microsoft Office Suite
- Written Communication
- Verbal Communication
- Organization
Behaviors
Required- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
