Infrastructure Community Outreach Coordinator

Quest Corporation of America, Inc. (Quest) is seeking a highly motivated Senior Communications Specialist to join our Central Florida team.

The ideal candidate should have experience in public information and a strong desire to work on and learn about construction/infrastructure projects.

Main Responsibilities:

• Develop and implement community engagement plans to inform the public about transportation projects.
• Field, mediate, and document issues from the public related to infrastructure projects.
• Communicate project progress to residents, businesses, stakeholders, and media via written materials, public meetings, interviews, and community presentations.
• Design and maintain a favorable public image for the organization and customer.
• Post alerts to website and/or social media. Maintain and update project content on website.
• Edit and disseminate clear, concise, and informative materials, including press releases, project updates, social media posts, and newsletters.
• Assist in developing and executing communication strategies during emergencies or incidents affecting transportation infrastructure.
• Coordinate public relations activities and events.
• Foster relationships with community leaders and organizations to build trust and collaboration.
• Serve as a point of contact for media inquiries, providing accurate and timely information.
• Leverage existing relationships to help achieve our organization's and client's missions.
• Stay abreast of community issues to advise client of potential challenges.
• Create content and collaborate with creative graphics and/or video team to develop project educational materials.
• Develop strategic alliances and partnerships.
• Travel is required to construction field offices, project sites, and public meetings/events across the Central Florida area, with occasional travel to the Quest corporate offices in Land O' Lakes and Lake Mary.