What are the responsibilities and job description for the Billing Support Specialist position at Quest Counseling & Consulting Inc.?
Job Overview:
Quest Counseling & Consulting, a reputable private nonprofit organization in Reno, NV, is seeking a dedicated Billing Support Specialist to join our dynamic team. As a Billing Support Specialist, you will play a crucial role in ensuring accurate and timely billing processes for our outpatient substance use and co-occurring disorders treatment programs.
Duties:
1. Posting EOB adjustments and payments into the electronic health record (EHR) system (AWARDS).
a. Ensures invoices are compliant with contractual agreements and company policies
b. Maintain accurate and up-to-date billing records and financial documentation.
2. Reconciling client accounts to reflect the proper balance and manage accurate client financial files.
3. Troubleshooting rejected claims and appeal or make corrections as appropriate.
a. Investigate and resolve discrepancies in billing and claims data, including underpayments, overpayments, and denials.
b. Work with insurance providers, clients, and internal teams to resolve billing issues and claim denials.
4. Address any billing inquiries or discrepancies from clients and payor sources promptly and professionally.
5. Assist in streamlining billing processes and improving efficiencies.
6. Ensuring customer satisfaction through effective billing department reception support; assist clients and staff with billing/insurance/Medicaid questions.
7. Other duties as assigned by the Billing Coordinator, Executive Director and Director of Operations.
Qualifications:
1. Experience in bookkeeping/accounting/general office procedures.
2. Previous experience in medical or behavioral health billing or accounts receivable.
3. Excellent math ability.
4. Good organizational skills.
5. Strong attention to detail.
6. Ability to work independently and prioritize multiple tasks effectively.
7. Excellent verbal and written communication skills.
8. Experience with Microsoft Word and Excel.
9. Ability to handle sensitive information with confidentiality.
Join our team at Quest Counseling & Consulting where we are dedicated to exceeding expectations in providing substance use disorder and mental health services. If you are passionate about making a difference in the lives of others through your expertise as a Billing Support Specialist, we encourage you to apply.
This is a full-time position for 40 hours per week.
Job Type: Full-time
Pay: $22.00 per hour
Schedule:
- Day shift
Application Question(s):
- Do you have experience in medical or a behavioral health billing?
Ability to Commute:
- Reno, NV 89519 (Required)
Work Location: In person
Salary : $22