Director, Operations

Overview

Manage day-to-day laboratory operations, including delegating various duties and responsibilities to managers as necessary. Work with employees and pathologists to ensure timely and accurate patient reports are generated and delivered to our client base. 

This is an Onsite position. 

Responsibilities

• Participate on multiple committees (LIS Users Group, Best Practices, Comprehensive Reporting, Scanning) in an effort to standardize and improve operations within AmeriPath. 
• Ensure all managers and employees adhere to company policies and procedures. 
• Interview new applicants as necessary. 
• Participate on internal committees to improve the quality of service provided by the practice. 
• Evaluate the performance of the management staff and provide positive and constructive feedback for the next appraisal period. 
• Work with corporate accounting for budgeting, month actual vs. budget, and accounts payable issues. 
• Participate on Financial calls to facilitate cash collections, proper billing, coding, contractual adjustments, and bad debt write-offs. 
• Participate on monthly marketing/operational meetings to ensure client satisfaction, client education, and production of new business. 
• Communicate with hospitals and other labs to obtain contracts for professional and technical services. 
• Review and approve all vendor invoices for all laboratory purchases. 
• Create all Capitol Expenditure Forms for capital equipment purchases. 
• Stay abreast of all regulatory changes pertinent to the laboratory operations. 
• Assist marketing by joining them on client visits as requested. 
• Communicate with client offices as necessary concerning write-offs, adjustments, fee schedules, and difficult issues. 
• Ensure all records (blocks, slides, reports, etc.) are kept for the proper retention period. 
• Manage LIS database. 

Qualifications

Required Work Experience:  

• 3 years lab management experience 
• Experience with medical billing and overall operations including IT. 
• Technical understanding of Histotechnology 

Preferred Work Experience:  

• 5 years lab management experience 
• Knowledge of Quest internal systems highly preferred

Physical and Mental Requirements:  

Requires full range of body motion including manual finger dexterity and eye-hand coordination 

Knowledge:  

• Proficiency in MS Office.  Experience with medical billing and overall operations including IT. 
• Related Regulations including OSHA, EPA, CLIA, CAP, NFPA, DOT, ICAO, HIPAA, STARK and others. 
• State and Federal laboratory licensing requirements. 
• Labor laws 

Skills:  

• Strong analytical, leadership, organizational, and multitasking skills. 
• PC, windows, and related software. 

EDUCATION

• Bachelor’s Degree(Required)

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets