Collections Analyst

We are seeking a Collections Analyst to join the team! The Collections Analyst plays a critical role in achieving our overall objective of delivering best-in-class financial reporting, service, and operations with respect to cash collections process.

Direct Hire

Pay up to $75k bonus

Hybrid (3 days in office)

Excellent benefits offered including medical, dental, vision, PTO, 401k w/ match

Collection Analyst Responsibilities:

• Manage the end to end collections process for assigned portfolio
• Identify process improvement opportunities to drive efficiencies and that will allow us to scale our accounting systems and financial reporting processes so that we can build a best-in-class back-end process that provide best-in-class customer service.
• Host customer calls to review account discrepancies, billing errors, disputes and other issues that will cause delay in payment.
• Work closely with the Credit Team, Billing Team, and Customer Finance teams to ensure that we adequately analyzed customer credit risks and adequate billing to ensure timely payment.
• Work closely with the Credit team to identify high risk customers and “watch-list” items to monitor potential collection risks.
• Manage continued reduction of DSO, and prevent bad debt from accumulating.
• Provide in-depth reporting on our collections metrics that align with our annual goals.
• Engage our Sales teams to build and maintain a working relationship that will result in cash collection and reduction of past due amounts.
• Provide in depth aging analysis for each sales region and customer segment.
• Manage our bankruptcy and high credit risk accounts.
• Work closely with AR, Lease Accounting, and Tax to provide Customer Finance the information required to engage with the Customer appropriately.
• Provide in depth aging and credit risk analysis for our lease & AMP customers.
• Support Collections Supervisor, & Sr. Manager Accounts Receivable & other leads in month-end close processes.

Skill/Job Requirements:

• Bachelor's Degree in Accounting, Business, Finance or equivalent
• Ability to develop and perform presentations
• 3 years of relevant industry experience.
• Experience with enterprise accounting systems, such as SAP is preferred.
• Experience with HighRadius Collections platform a plus.
• Seek to continuously improve current processes and procedures
• Strong problem solving, analytical skills, and project management skills.
• Strong communication skills and the ability to collaborate and drive results.
• Ability to work productively in a dynamic environment and be a solutions-oriented team player