What are the responsibilities and job description for the Healthcare Learning & Development Manager position at Quest Locum Tenens?
Learning & Development Manager
About Quest Locum Tenens
Quest is a fast-growing, female-led national locum staffing agency with nearly 15 years’ experience helping healthcare organizations identify and staff hard-to-fill positions to achieve workforce balance and supporting physicians and advanced practitioners in reaching their career goals. Headquartered in Atlanta, GA, Quest Locum Tenens partners with hospitals, health systems, and healthcare providers to precisely align best-fit locum talent with available roles across a range of specialties.
Our Mission :
Have a lasting, meaningful impact on the state of healthcare by improving coverage in underserved communities, simplifying the staffing process, and creating a more authentic experience where physicians across all career stages can prosper and healthcare organizations can count on a partner who prioritizes relationships—and quality care—over profit.
Our Values : WELCOME EVERYONE
At Quest Locum Tenens, everyone is welcome. Welcome to prioritizing people over profit. Welcome to listening more than we speak, ensuring all feedback is valued. Welcome to the best, “uniquely Quest” locums experience.
STRIVE EVERY DAY
Always grow. Always learn. Always evolve. We seize every chance to rise to the challenge by fostering innovation, exceeding expectations, and championing those we partner with to achieve extraordinary results.
LEAD WITH INTEGRITY
Integrity lies at the heart of every relationship. It’s our promise and privilege to lead with respect, trust, and honesty at every turn for clients, providers, and team members.
CHALLENGE THE STATUS QUO
We empower every team member to challenge the status quo and obliterate “the box,” giving each uniquely talented team member the opportunity to shape the company future while driving individual success.
COLLABORATE TOGETHER
We’re committed to fostering a culture of collaboration, where every voice is heard, every idea is valued, and every effort is celebrated. The unified force of our diverse, powerhouse team is our greatest asset—achieving remarkable results for clients, providers, and our team.
The Role :
We are seeking a highly skilled and innovative Training Manager to lead the development, implementation, and administration of training programs for our team utilizing a variety of delivery methods. This position will require in-depth knowledge of our systems, processes, and technologies. The ideal candidate will also be responsible for assessing, sourcing, implementing, and utilizing cutting-edge technologies, including AI tools, to enhance training and recruitment efficiency. The Trainer will have experience with learning assessment tools to identify areas of opportunity for continuing education.The Trainer will ensure that the team is well-equipped with the skills necessary to excel in their roles, improve performance, and keep pace with the evolving recruitment landscape while maintaining the integrity of the Quest Core Values.
Key Responsibilities :
- Training Program Development & Implementation : Design and implement comprehensive training programs for internal staff (recruiters, support teams, leadership, etc.) to optimize recruitment efficiency, improve client service, and ensure compliance Technology Integration : Assess, implement, and utilize various learning technologies, including Learning Management Systems (LMS), e-learning tools, and artificial intelligence (AI) applications, to deliver training more effectively and efficiently AI in Recruitment : Develop training initiatives to integrate AI technologies into the recruitment process and applicant tracking systems (ATS). Ensure staff is proficient in using AI tools for candidate sourcing, screening, and matching, improving recruitment speed and accuracy Locum Tenens Training : Develop and facilitate targeted training specific to sales and recruitment to ensure our team is well-prepared to meet client expectations, follow operational procedures, and create a great experience for our customers and clients Onboarding : Work with both the sales leaders and our people teams to create and refine the onboarding process for new hires, ensuring they understand the company’s systems, technologies, and processes, and are set up for success in their designated roles Continuous Learning & Development : Assess the needs of the team using learning A\assessment tools and provide ongoing training and development opportunities for team members to stay updated on the latest market conditions, recruitment technologies, compliance requirements, and best practices System and Process Knowledge : Become the subject matter expert on company systems, such as ATS, CRM software, and AI tools used in recruitment, ensuring that all team members are proficient in using these tools Program Evaluation & Improvement : Measure adoption rates and regularly assess the effectiveness of training programs through feedback, evaluations, and performance data; use insights to continuously improve and adapt training content and methods Collaboration : Work closely with leadership, department heads, and team leads to identify areas of improvement, address skill gaps, and develop tailored training solutions Reporting : Track and report on the progress of training initiatives, providing senior management with insights into the effectiveness, challenges, and outcomes of training programsOther learning and development duties as necessary.
Qualifications and Experience :
Preferred Qualifications :
Skills :
Compensation :
Competitive salary and bonus plan.
Benefits :
Career Pathing :
