Inside Sales Representative / Account Manager

Join Quest Safety Products, a fast-growing leader in safety solutions for life sciences, utilities, and critical industries!

As an Inside Sales Representative, you’ll drive growth by supporting customers, identifying new opportunities, and delivering exceptional service. We offer a strong training program, continuous coaching, and a clear path for professional development to help you succeed and grow. Our team thrives on responsiveness, collaboration, and a commitment to customer success. With cutting-edge products, a diverse culture, Quest is the place to build a meaningful, long-term career in sales. Let’s grow together.

ABOUT THE ROLE

You will work within a small sales team and manage your own territory and/or customers. After in-depth training on the safety products and supplies that we provide to our customers, you will be equipped to answer questions and offer additional solutions. Outbound calling is necessary, with a consultative, no-pressure approach to relationship building and promoting solutions.

LOCATION

We work on-site at 5720 W Minnesota Street, Indianapolis, 8:00 AM to 5:00 PM, Monday through Friday.

ESSENTIAL FUNCTIONS

• Complete the process of a sale from start to finish. This may be done over the phone or in person.
• Identify and introduce Quest to new sales prospects and maintain relationships with potential customers.
• Work with the VP of Sales to identify and connect with potential customer leads.
• Maintain detailed knowledge of the product or service Quest is selling. This will be accomplished by attending training sessions, testing samples of the product or service, and/or manufacturing training.
• Ensure that customer orders arrive on time, as well as follow up to learn about customer satisfaction levels and areas of improvement.
• Good interpersonal skills are essential, along with good time management.
• Effectively work independently and in a team environment.
• Develop and maintain customer relationships in a way that assures customers’ expectations are consistently satisfied and allows the company to gain a competitive advantage.

MINIMUM REQUIREMENTS

• Bachelor’s degree in business administration, sales, marketing, or a related field; equivalent experience may be considered in place of a degree
• 2 years of customer service or sales experience is required to start in this position
• Effective customer service skills and professionalism
• Knowledge of principles and processes for providing customer service, including a customer needs assessment, and meeting quality standards of services; familiarity with standard sales and marketing concepts, practices, and procedures is preferred
• Speak and communicate concisely and in a timely fashion with customers, vendors, and the internal team
• Work effectively under pressure, managing multiple tasks with competing deadlines
• Proficiency in Microsoft Office Suite or equivalent to include word processing, creating spreadsheets, and electronic transmissions of communication
• Strong problem-solving skills and detail orientation

BENEFITS

• Competitive base salary plus performance-based bonus
• Medical and dental insurance plans
• Life and long-term disability insurance provided by the company (no cost to employees)
• Vacation, sick, and personal days
• Paid holidays
• Retirement plan with up to 3% company match
• Company with personal development and growth mindset

ABOUT QUEST SAFETY PRODUCTS

Quest Safety Products is a full-line distributor of safety and environmental abatement products as well as a manufacturer of disposable protective apparel. We are a focused and driven team, committed to helping our customers protect their people, products, and facilities.

Our team is committed to finding the best safety equipment on the market, educating safety professionals on the products they use, and reinforcing safety cultures with best-practice solutions.

We are a Minority Business Enterprise and HUBZone-certified business. We believe that diversity and inclusivity fuel innovation and bring out the best in co-workers and the company.

Quest is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.