What are the responsibilities and job description for the Car Wash Team Associate position at Quick Quack Car Wash?
Job Summary:
Glint Carwash is seeking a dedicated and customer-focused individual to join our team as a Team Member. As a key member of our staff, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and ensuring a positive experience for all visitors.
About the Role:
This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service, working in a fast-paced environment, and being part of a dynamic team. As a Team Member, you will be the face of our company, interacting with customers, answering questions, and resolving any issues that may arise.
Key Responsibilities:
- Greet customers and provide a warm welcome
- Maintain awareness of services provided by Glint Car Wash
- Explain services provided by Glint Car Wash to customers
- Assist customers with questions or price discrepancies
- Ensure accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift
- Assist customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary
- Holds advertising signs and performs other marketing related functions
- Properly uses sales membership pitch when interacting with new customers
- Sells additional services and vending items by recognizing opportunities and benefits to the customer
- Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers
- Stocks and maintains merchandise in vending cart
- Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
- Explains car wash entry procedure to customers and follows exact car loading and 'prepping' procedures, ensuring employee and/or customer safety is not jeopardized
Requirements:
- Excellent customer service skills
- Ability to smile and maintain a clean appearance as per the dress and grooming standards
- Strong verbal communication skills
- Ability to read, count, and write accurately
- Ability to work various hours, weekends, and holidays
- Ability to perform repetitive movements over long periods of time
- High school diploma or equivalent preferred
Work Environment and Physical Demands:
The Team Member will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping.
Glint Carwash is seeking a dedicated and customer-focused individual to join our team as a Team Member. As a key member of our staff, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and ensuring a positive experience for all visitors.
About the Role:
This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service, working in a fast-paced environment, and being part of a dynamic team. As a Team Member, you will be the face of our company, interacting with customers, answering questions, and resolving any issues that may arise.
Key Responsibilities:
- Greet customers and provide a warm welcome
- Maintain awareness of services provided by Glint Car Wash
- Explain services provided by Glint Car Wash to customers
- Assist customers with questions or price discrepancies
- Ensure accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift
- Assist customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary
- Holds advertising signs and performs other marketing related functions
- Properly uses sales membership pitch when interacting with new customers
- Sells additional services and vending items by recognizing opportunities and benefits to the customer
- Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers
- Stocks and maintains merchandise in vending cart
- Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
- Explains car wash entry procedure to customers and follows exact car loading and 'prepping' procedures, ensuring employee and/or customer safety is not jeopardized
Requirements:
- Excellent customer service skills
- Ability to smile and maintain a clean appearance as per the dress and grooming standards
- Strong verbal communication skills
- Ability to read, count, and write accurately
- Ability to work various hours, weekends, and holidays
- Ability to perform repetitive movements over long periods of time
- High school diploma or equivalent preferred
Work Environment and Physical Demands:
The Team Member will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping.
