Clinical Manager/Quality Assurance

Job Description

Clinical Manager/Quality Assurance

Job Summary

A Registered Nurse or Registered Therapist assists the Director of Clinical Services/Administrator with the supervision of home health services to patients in their place of residence in accordance with the physician orders and strives to provide the highest quality of care. S killed nursing and other therapeutic services are under the supervision of the Clinical Manager/Quality Assurance . The Clinical Manager /Quality Assurance is always available during operating hours (or appoints a similarly qualified alternate) and participates in all activities relevant to professional services furnished, including the development of qualifications and assignment of personnel. The Clinical Manager/Quality Assurance is a professional who focuses on the development and ongoing administration of the quality assurance and performance improvement (QAPI) program.

Qualifications

• Graduate of approved school of professional nursing or therapy school and currently licensed in the state(s) in which practicing.
• A qualified health care professional.
• Three to five years of experience in health care/home care, preferred.
• Acceptance of philosophy and goals of Agency.
• Ability to exercise initiative and independent judgment.
• Ability to work with individuals to enlist cooperation of many people to perform/achieve a common goal.

Responsibilities

• Understands and adheres to established agency policies and procedures.
• Understands and promotes principles of continuous performance improvement.
• Participates in the development of standards, which ensure safe and therapeutical effective service to patient/family.
• Ability to supervise, guide and develop nursing skills and performances.
• Consults with the D irector of C linical S ervices/ A dministrator and determining a staffing pattern, which will accomplish stated adjectives and promote a maximum level of utilization of health personnel.
• Assist in recruiting, hiring, evaluating and terminating nursing personnel. Assists in instituting, interpreting, and documenting disciplinary action.
• Responsible for orientation of new patient care personnel.
• Responsible for the orientation of new staff to agencies QAPI program.
• Assist in planning and consultative needs of staff.
• Assist in the preparation and implementation of policies and procedures, which mean Medicare, Medicaid, accrediting bodies, sta te and local laws.
• Displays a willingness to support policies and procedures and uses appropriate channels for changes of such policies.
• Assist in the coordination of interdisciplinary team services, patient care, and referrals.
• Assist in the organization of nursing services to delineate and delegate functional responsibility, lines of relationship and communication to provide safe and therapeutical effective service.
• Participates in the coordination of Agency’s services with the services of other community agencies.
• Participates in studies and research and other administrative functions as assigned.
• Serves as a role model for all colleagues by setting an example of high standards of dress, conduct, cooperation, and job performance.
• Observes confidentiality and safeguards all patient related information.
• Accepts responsibility for regular attendance and punctuality fulfills job related requirements without regard to time involved.
• Serves as a resource person to employees.
• Develops a cooperative relationship and communicates effectively and professionally with physicians.
• Investigate and reports any problem relating to patient care and or employee well-being.
• Immediately reports any accident, incident, lost articles, or unusual occurrence to the D irector of C linical S ervices/ A dministrator.
• Attends pertinent continuing education programs and other than routine inservices and shares information with staff.
• Monitors equipment for appropriate use and take steps to keep misuse to a minimum.
• Assist in the development of process improvement activities with appropriate data collection, aggregation, analysis, taking action and reporting of results according to Agency’s QAPI plan.
• Assures the development, implementation, and updates of the individualized patient plans of care.
• Reviews, patient medical records for compliance with federal, state, accrediting, bodies, local and agency policies and guidelines.
• Assist D irector of C linical S ervices in conducting patient care conferences, staff meetings and maintains documentation. Participates in community education projects.
• Ensure that all necessary supplies and equipment are available.
• Must be able to perform nursing functions in times of staff shortage.
• Available to share on - call with nursing personnel as needed.
• Ensure that documentation is completed in accordance with A gency policy.
• Make staff and patient assignments and on-c all.
• Chairs QAPI Committee and prepares QAPI reports/minutes of meeting and forwards reports according to QAPI plan.
• Other duties as assigned by the D irector of C linical S ervices/ A dministrator.
• Act as D irector of C linical S ervices in the D irector’s absence.
• A ssures that the patient needs are continually assessed.

Working Environment

Work indoors in the home health office.

Job Relationships

Supervised by: Director of Clinical Services/Administrator

Workers Supervised: Entire home health patient care staff /QAPI Committee

Risk Exposure

High risk

Lifting Requirements

Ability to perform the following tasks if necessary:

• Ability to participate in physical activity.
• Ability to work for extended periods of time while standing and being involved in physical activity.
• Moderate lifting.
• Ability to do extensive bending, lifting and standing on a regular basis.