What are the responsibilities and job description for the Sales and Business Development Representative position at Quill?
At Quill, we're a leader in office supplies and solutions, helping our customers thrive. As an Inside Sales Specialist for Technology, you'll collaborate with our sales teams and internal business units to support new and existing customers, driving transactional and solution sales.
You'll operate as a customer advocate, being the expert in your respective category while ensuring Quill is in the optimal position to win profitable deals. Our specialist sales team works directly with businesses of all sizes to offer products and services tailored to their unique needs.
Key Responsibilities:
- Drive high conversion rates within approved margin guidelines.
- Support our most valuable customers by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects.
- Manage multiple lead channels from hunt lines, loaded leads, web leads, and chat.
- Demonstrate knowledge of Quill's specialized product offerings, pricing, and solutions.
- Maintain opportunity pipeline through company CRM and adhere to Pipeline SOP to ensure all opportunities are contacted and worked on appropriately.
- Collaborate and partner with multiple channels, e.g., sales team, merchants, and vendors.
- Effectively educate customers on appropriate Quill.com features and benefits based on category.
- Successfully increase net sales/grow share of wallet by consolidating business from other vendors and developing a trusted advisor relationship with key accounts and their affiliated sites.
