Senior UX/UI Designer

About Quilt Health

Quilt Health is building a platform to accelerate access to transformative care for rare and complex conditions, starting with Sickle Cell Disease (SCD) and other complex hematologic conditions. We are at a watershed moment in medical and scientific innovation, with a biopharma pipeline full of therapies with the potential to alter the course of a growing range of diseases. Yet, access to cutting edge care for these diseases is fragmented, inefficient, and inequitable. Through an engagement platform and tools that streamline care delivery and research, we act as accelerators, powering Research and Development (R&D) and drug access and removing barriers to treatment that could undermine years of progress and investment.

Role Overview

We’re looking for a seasoned UX/UI Designer who is excited about the opportunity to join an early-stage startup and shape the experience of our platform and brand. In this role, you’ll report to our Head of Product and work closely with our founding team to create the initial version of our application, which means you’ll get to lead the design of our product and iterate over time based on user research and customer feedback. You will be the first full-time designer to join our growing team, so you’ll need to be comfortable spending time both designing our product and engaging in our early marketing efforts.

You will largely work with internal team members on these efforts (e.g. developers, strategists, and leadership), though you’ll interface with potential customers, stakeholders, and vendors as well. We’re looking for someone who can grow a scalable design system that we can apply across our product. You’ll translate user research findings and feedback from potential customers and stakeholders into intuitive, accessible, and user-friendly designs. You’ll also assist with creating marketing collateral on an ad-hoc basis to support the promotion of our product and brand.

In summary, you are senior enough to tackle everything design related, but have the can-do start up energy and attitude to execute on it as well.

If you’re excited about the opportunity to join a mission-driven organization and play a pivotal role in shaping how patients, providers, and stakeholders engage with our product and brand, this could be the perfect role for you!

Responsibilities

• Create, maintain, and evolve a scalable design system with a focus on usability, accessibility, and consistency.
• Design user-friendly, accessible, and visually compelling interfaces for our product.
• Conduct user research, usability testing, and feedback sessions to inform design decisions.
• Develop wireframes, prototypes, and high-fidelity mockups that align with user needs and business goals.
• Work closely with internal team members to ensure seamless implementation of design elements.
• Balance product design priorities with marketing design needs in a dynamic startup environment.
• Stay updated on UX/UI best practices, design trends, and healthcare best practices (HIPAA compliance, accessibility standards, etc.).
• Contribute to marketing collateral needs as an extension of the overall digital experience (website, social, ads, etc.)
• Create engaging visuals to reinforce brand identity in educational content, infographics, and promotional campaigns targeted at healthcare professionals and patients.
• Other tasks as assigned.

Requirements

• Authorized to work in the U.S.
• Located in or near Boston, MA or willing to relocate.
• 7 years of experience in UI/UX design (preferably in health tech, SaaS, or a related field).
• Strong portfolio showcasing user-centered design work, including web and mobile applications (available online for review).
• Collaborative and open-minded, eager to contribute to team success while continuously learning and iterating on designs based on feedback.
• Ability to balance design thinking with business and marketing needs.
• Excellent presentation and communication skills.
• Experience conducting user research, usability testing, and implementing feedback-driven improvements.
• Strong understanding of design principles, accessibility standards, and responsive design.
• Ability to work both independently and collaboratively in a fast-paced startup environment and adapt to changing priorities.
• Proficiency in Figma, Adobe Creative Suite, or Sketch.
• Experience designing for accessibility (WCAG, ADA compliance).
• Basic knowledge of front-end development (HTML, CSS, JavaScript) to facilitate collaboration with engineers.
• Experience creating branding and marketing materials.

Benefits

• Medical, dental, and vision benefits
• Employer paid short and long term disability
• Employer paid life and AD&D coverage
• Generous flexible time off policy
• Rest and recharge week during holidays
• Hybrid working model
• Casual dress code