Financial Aid Specialist - Quincy College

POSITION SUMMARY:

This position is full-time and on-site. Under the direction of the Associate VP, the Financial Aid Specialist is responsible for day-to day activities to administer and oversee of the Federal, State and Institutional Student Aid including but not limited to the certification of Private loan programs, processing of loan applications; entrance and exit counseling or Master Promissory Notes (MPN) for groups and individuals. The Financial Aid Specialist is a student facing role, who also works closely with our Enrollment team.

Essential Functions:

• Perform federal need-analysis to determine aid eligibility, and award federal student aid to undergraduates Providing advice about available financial aid opportunities, eligibility requirements, and the application process to students and parents.
• Serving as the front line to hand on-demand/walk-in student aid advising
• Reviewing financial aid related documents for accuracy
• Sending all electronic financial aid notifications
• Work with Enrollment Services and the Business Office to rectify any student issues.
• Speak at Open Houses and Financial Aid sessions explaining the benefits of aid award to eligible students.
• Assist with outreach activities and all recruiting initiatives of prospective students, current students, parents, and all constituents, including information sessions, campus tours, virtual office appointments, zoom sessions, and off-campus visits.
• Process all Federal loans, ensuring eligibility requirements, reconciliation of award budget dollars, and calculations with consideration to regulations and compliance factors, and institutional policies and procedures.
• Generate and analyze system-generated data such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal, state and institutional guidelines; notify students of changes in eligibility of awards and, when necessary, alternatives to amend the situation.
• Maintain foundational knowledge and assist in/with all areas pertaining to student financial aid/admission/ enrollment/registration/business/technical areas.
• Schedule appointments to meet with prospective and current students to provide comprehensive information to answer their questions, issues, and concerns in all matters relative to financial aid/admission/registration/academic advising/business matters.
• "Walk" students and prospective students through administrative/enrollment (admissions, course election, registration, financial aid, business) processes, providing instructional and technical support as needed.
• Provide support to the Associate VP of the Financial Aid office.
• Participate in mandatory training/coursework. Including but not limited to:

Drug-Free Workplace

Security Policy and Notification of Security Reporting

FERPA

Bi-Annual Municipal Ethics Law

FSA Virtual training sessions

• Other duties as assigned

Educational experience: An Associate's degree or equivalent work experience is required. Bachelor's degree in higher education or Business Administration preferred.

Requirements:

• Ability to work with confidential student financial, academic, and personal information and comply with the Family Educational Rights and Privacy Act (FERPA).
• Financial Aid experience, 1 year minimum required
• Courtesy and willingness to help people solve problems.
• Excellent verbal and written communication skills.
• Ability to articulate and represent the mission of a community college.
• Attend other meetings as necessary and/or assigned.
• Ability to prioritize multiple tasks and work efficiently in a fast-paced environment.
• Willingness to work evenings and weekends.
• Highly collaborative and responsive to all College constituents, including faculty, staff, students, families, and community representatives.
• Strong computer skills with an ability to enter and format information in Microsoft Excel and Microsoft Word.
• Ability to perform essential functions of the position with or without reasonable accommodations.
• Ability to be an independent thinker.
• Must not be in default of a federal student loan.
• Possess a valid driver's license.

SUPERVISORY RESPONSIBILITIES: None

TRAVEL: Assignment/ travel between the Quincy and Plymouth campuses as well as the Boston site may be required.

EEO Statement:
Quincy College is an equal opportunity employer committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Quincy College is committed to achieving a diverse workforce and complies with all Federal and Massachusetts State laws, regulations, and executive orders regarding non-discrimination and affirmative action.