What are the responsibilities and job description for the Receptionist position at QUIPT HOME MEDICAL INC?
Description
If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
Position: Receptionist
Employment Type: Full Time
Let’s start with what’s important to you. The Benefits.....
- Medical Insurance- multiple plans to choose from
- Dental & Vision Insurance
- Short Term Disability & Long Term Disability Options
- Life Insurance
- Generous PTO plan
- Paid Holidays
- 401K
- 401K match
- Competitive Pay
Primary Job Responsibilities:
- Greet patient customers and triage their needs, then access the appropriate Company staff to address those needs.
- Receive, triage and/or resolve inbound phone calls from healthcare providers and patients regarding products and services such as medical equipment or medical testing.
- Receive and manage fax referrals from medical Providers, entering the patient demographics into the database and processing the orders.
- Work closely with the reimbursement department to provide thorough and timely documentation of services performed along with complete patient demographics, insurance details and support documentation.
- Answer and route calls for a multi phone system, greet patients, insurance verification, and scheduling.
Requirements
Attributes of the Successful Candidate are:
- Ability to effectively manage multiple responsibilities in a dynamic work environment.
- Must have excellent telephone communication skills.
- Enthusiastic about learning and helping others.
- Superior organizational skills, e.g., filing, computer, word processing, etc.
- Results focused.
- Excellent written and verbal communication skills.
- Demonstrated skill in complaint resolution.
- General personal computer and data entry skills.
- Ability to deal pleasantly, patiently and effectively with others, including geriatric patients.
- Detail oriented.
- Knowledge of Traditional and Medicaid insurance benefits a plus.
- Bi-lingual is a plus.
- Candidates considered for hire will need to submit to a criminal background check
Salary : $15 - $18
